Understanding online hate: VSP Regulation and the broader context

This report aims to contribute to our understanding of online hate in the context of the requirements of the revised Audiovisual Media Services Directive (AVMSD) for Video Sharing Platforms (VSPs) to protect the general public from incitement to hatred or violence. However, online hate is complex and it can only be fully understood by considering issues beyond the very specific focus of these regulations. Hence, we draw on recent social and computational research to consider a range of points outside VSP regulations, such as the impact, nature and dynamics of online hate. For similar reasons,
we have considered expressions of hate across a range of online spaces, including VSPs as well as other online platforms. In particular, we have closely examined how online hate is currently addressed by industry, identifying key and emerging issues in content moderation practices. Our analyses will be relevant to a range of experts and stakeholders working to address online hate, including researchers, platforms, regulators and civil society organisations.