Facebook’s policies against extremism: Ten years of struggle for more transparency
September 18, 2023
For years, social media, including Facebook, have been criticized for lacking transparency in their community standards, especially in terms of extremist content. Yet, moderation is not an easy task, especially when extreme-right actors use content strategies that shift the Overton window (i.e., the range of ideas acceptable in public discourse) rightward. In a self-proclaimed search ...
Social media corporations as actors of counter-terrorism
September 18, 2023
This article discusses the role of giant social media corporations Facebook, Google (YouTube), and Twitter in counter-terrorism and countering violent extremisms (CT/CVEs). Based on a qualitative investigation mobilizing corporate communications as well as a collection of interviews with European stakeholders, it argues that these firms have become actors in this policy area of what is ...
Fanning the Flames of Hate: Social Media and Hate Crime
September 18, 2023
This paper investigates the link between social media and hate crime. We show that antirefugee sentiment on Facebook predicts crimes against refugees in otherwise similar municipalities with higher social media usage. To establish causality, we exploit exogenous variation in the timing of major Facebook and internet outages. Consistent with a role for “echo chambers,” we ...
GAFAM and Hate Content Moderation: Deplatforming and Deleting the Alt-right
September 18, 2023
Purpose – This chapter demonstrates the power that Google, Apple, Facebook, Amazon and Microsoft (or the “GAFAM”) exercise over platforms within society, highlights the alt-right’s use of GAFAM sites and services as a platform for hate, and examines GAFAM’s establishment and use of hate content moderation apparatuses to de-platform alt-right users and delete hate content. ...
New Models for Deploying Counterspeech: Measuring Behavioral Change and Sentiment Analysis
September 18, 2023
The counterterrorism and CVE community has long questioned the effectiveness of counterspeech in countering extremism online. While most evaluation of counterspeech rely on limited reach and engagement metrics, this paper explores two models to better measure behavioral change and sentiment analysis. Conducted via partnerships between Facebook and counter-extremism NGOs, the first model uses A/B testing ...
Terrorist Communications: Are Facebook, Twitter, and Google Responsible for the Islamic State’s Actions?
September 18, 2023
Four of the world’s largest Internet companies pledged to monitor, combat, and prevent terrorists from using their social media platforms to conduct operations in May 2016. One month later, Twitter, Facebook, and Google were sued for deaths caused by the Islamic State in 2015, and their alleged allowance and facilitation of terrorist communication. A growing ...
The Interplay Between Australia’s Political Fringes on the Right and Left: Online Messaging on Facebook
September 18, 2023
This research briefing outlines findings from an analysis of the far-right and far-left Facebook ecosystem in Australia in the first seven months of 2020. It analyses how the far-right and far-left discuss each other on Facebook and how narratives about the other side of the political spectrum shape the online activity of these groups. It ...
Affective Practice of Soldiering: How Sharing Images Is Used to Spread Extremist and Racist Ethos on Soldiers of Odin Facebook Site
September 18, 2023
The paper explores how visual affective practice is used to spread and bolster a nationalist, extremist and racist ethos on the public Facebook page of the anti-immigrant group, Soldiers of Odin. Affective practice refers to a particular sensibility of political discourse, shaped by social formations and digital technologies—the contexts in which political groups or communities ...
Governing Hate: Facebook and Digital Racism
September 18, 2023
This article is concerned with identifying the ideological and techno-material parameters that inform Facebook’s approach to racism and racist contents. The analysis aims to contribute to studies of digital racism by showing Facebook’s ideological position on racism and identifying its implications. To understand Facebook’s approach to racism, the article deconstructs its governance structures, locating racism ...
Discourse patterns used by extremist Salafists on Facebook: identifying potential triggers to cognitive biases in radicalized content
September 18, 2023
Understanding how extremist Salafists communicate, and not only what, is key to gaining insights into the ways they construct their social order and use psychological forces to radicalize potential sympathizers on social media. With a view to contributing to the existing body of research which mainly focuses on terrorist organizations, we analyzed accounts that advocate ...