Online Library

The All Wales Hate Crime Project (Williams & Tregidga 2013, 2014)
highlighted the emerging problem of cyberhate and cyber bulling via social media
through interviews with victims. Opportunities for online engagement have
increased exponentially over the past two decades. In 1999 only 10 per cent of UK
households had access to the Internet. The number had grown to 53 percent in
2005 and to 85 per cent in 2015 (ONS 2015). Estimates put global social media
membership at approximately 2.5 billion non-unique users, with Facebook, Google+
and Twitter accounting for over half of these (Sloan et al. 2015, 2015, Williams et al.
2016). Open and widely accessible social media technologies, such as Twitter and
Facebook, are increasingly being used by citizens on a global scale to publish online
content. The diffusion of information in these networks can manifest itself in a
number of ways, ranging from the positive, such as support of social resilience
through calls for assistance and advice (Morell et al. 2011), to the negative, through
the production and contagion of misinformation and antagonistic and prejudiced
commentary (Burnap et al. 2013, 2014, Williams et al. 2013).

Hate Crime and its commission online is now recognised as a priority by the
UK Government. The sending of menacing messages via the Internet is now
punishable by up to 2 years imprisonment (Malicious Communications Act 1998 as
amended by the Criminal Justice and Courts Bill 2015). The Welsh Government
continues to implement ‘Tackling Hate Crimes and Incidents: A Framework for
Action’ and the fast paced evolution of social media is providing significant
challenges for partners and agencies. Despite this recognition, practitioners can
remain in the dark about the nature, prevalence and resources available to tackle
cyberhate and bulling on social media.
This conference aimed to address this knowledge gap via a series of keynote
presentations from high-profile leaders in the field and via hands on workshops.
This report outlines conference attendee experiences in relation to the current barriers and potential solutions in the area of cyberhate and cyber bullying and puts
forward national recommendations.

VOX-Pol Blog post.

Drawing from interviews with 39 online extremism and terrorism researchers, this article provides an empirical analysis of these researchers’ experiences with institutional ethics processes. Discussed are the harms that these researchers face in the course of their work, including trolling, doxing, and mental and emotional trauma arising from exposure to terrorist content, which highlight the need for an emphasis on researcher welfare. We find that researcher welfare is a neglected aspect of ethics review processes however, with most interviewees not required to gain ethics approval for their research resulting in very little attention to researcher welfare issues. Interviewees were frustrated with ethics processes, indicating that committees oftentimes lacked the requisite knowledge to make informed ethical decisions. Highlighted by interviewees too was a concern that greater emphasis on researcher welfare could result in blockages to their ‘risky’ research, creating a ‘Catch 22’: interviewees would like more emphasis on their (and colleagues’) welfare and provision of concomitant supports, but feel that increased oversight would make gaining ethics approval for their research more difficult, or even impossible. We offer suggestions for breaking the impasse, including more interactions between ethics committees and researchers; development of tailored guidelines; and more case studies reflecting on ethics processes.

VOX-Pol Blog Post.

VOX-Pol’s new report presents findings from the REASSURE (Researcher, Security, Safety, and Resilience) project’s in-depth interviews with 39 online extremism and terrorism researchers. Based at universities, research institutes, and think tanks in Europe and North America, the interviewees studied mainly, albeit not exclusively, far-right and violent jihadist online activity. The report catalogues for the first time the range of harms they have experienced, the lack of formalised systems of care or training, and their reliance therefore on informal support networks to mitigate those harms.

VOX-Pol Blog post.