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The Islamic State in Iraq and Syria (ISIS), like no other terrorist organization before, has used Twitter and other social media channels to broadcast its message, inspire followers, and recruit new fighters. Though much less heralded, ISIS opponents have also taken to Twitter to castigate the ISIS message. This report draws on publicly available Twitter data to examine this ongoing debate about ISIS on Arabic Twitter and to better understand the networks of ISIS supporters and opponents on Twitter. To support the countermessaging effort and to more deeply understand ISIS supporters and opponents, this study uses a mixed-methods analytic approach to identify and characterize in detail both ISIS support and opposition networks on Twitter. This analytic approach draws on community detection algorithms that help detect interactive communities of Twitter users, lexical analysis that can identify key themes and content for large data sets, and social network analysis.

This Perspective presents options for operationalizing recent RAND Corporation findings about ISIS opponents and supporters on Twitter. This paper formulates a countermessaging approach for two main communication pathways. First, we articulate an approach for working with influential Twitter users in the Arab world to promote bottom-up and authentic counter-ISIS messaging. Second, we highlight ways that U.S. and partner governments and nongovernmental organizations can use our analysis to more effectively implement top-down messaging to directly counter ISIS support on Twitter. Our original study found that there are six times the number of ISIS opponents than there are supporters on Twitter. We argue that it is critical to empower these influencers by drawing on lessons from the commercial marketing industry. We consequently highlight approaches to identify influencers on social media and empower them with both training and influential content.

The number of programs dedicated to countering violent extremism (CVE) has grown in recent years, yet a fundamental gap remains in the understanding of the effectiveness of such programs. This is particularly the case for CVE campaigns, which are increasingly conducted in the online space. The goal of this report is to help CVE campaign planners better evaluate the impact of online efforts. It reviews prior assessments of online CVE campaigns, provides recommendations for future assessments, and provides a case study of one particular CVE campaign — the Redirect Method. A limited evaluation of the Redirect Method process variables suggests that the implementers are able to use advertisements linking to counterextremist videos to effectively expose individuals searching for violent jihadist or violent far-right content to content that offers alternative narratives. Users clicked on these ads at a rate on par with industry standards. However, as is the case with other CVE evaluations, this partial evaluation did not assess the impact of the video content on user attitudes or behavior. The potentially highly radical nature of the Redirect Method’s target audience makes evaluation of the campaign particularly complicated and therefore might necessitate the recruitment of former extremists to help gauge audience response. Alternatively, it might be advisable to analyze user comments to understand how a subsample of users respond to the content.

The online presence of incels, or involuntary celibates, has been an increasing security concern for researchers, practitioners, and policymakers in recent years, given that self-identified incels – including Alek Minassian and Elliot Rodger – used the Internet to disseminate incel ideology and manifestos prior to committing acts of violence. However, little is empirically known about the incel movement in general or their online communities in particular. The present study draws from a set of comments from r/Incels, a now defunct but once popular subreddit dedicated to the incel community, and compares the most highly-upvoted comments (n = 500) to a random set of other comments (n = 500) in the subreddit. This qualitative analysis focuses on identifying subcultural discourse that is widely supported and engaged with by members of the online community and the extent to which incels utilize this online space to reaffirm deviant behavior. Our study underscores the importance, as well as the difficulties, of drawing from online sources like web-forums to generate new knowledge on deviant communities and behaviors. We conclude with a discussion of the implications of this analysis, its limitations, and avenues for future research.

Incels – a term that stands for “involuntary celibates”—is a subculture of men connected by their inability to obtain romantic and sexual relationships. As a group known for real-world violent attacks, understanding the drivers of online membership offers valuable insight into these vulnerable men. The current study used inductive qualitative analysis of over 8,000 posts made by 703 unique posters in two online incel communities to explore common themes within the process of incel membership online. Qualitative analyses uncovered two higher-order concepts: perceptions of injustice and searching for esteem. Within these concepts several underlying themes emerged: victimization, perceived barriers to manhood, psychological responses, and black pill as liberation. The results posit that one avenue to incel membership comes from heightened perceptions of injustice among these users. In addition, the incel forum offers a strategy to increase self-esteem through online membership, which may be a vital draw for disenfranchised young people. Unfortunately, it seems that online incel membership, while a source of self-esteem, shapes incel perceptions, leading members to re-interpret instances in their lives through the lens of extremist ideology.

This article explores the results of a study on media participation on Twitter in 2018/2019 perceived as contributing to far right and Islamist radical ideologies, in 7 European countries. By combining online ethnography and big data approaches, we see that online far right extremism in Europe is active and ranks are growing, while Islamist extremism has been incapacitated in sharing controversial forms of expression. We describe how the far right uses Twitter as a means for political activism, while Islamist extremists offer lifestyle information, related to local branches of faith, using Twitter as a storefront that re-routes users to other platforms. We consider resources for action, notably on the far right. World leaders influence followers online and support a global conversation between users that paves the way to a far right European milieu thriving on Twitter. To conclude, we delve into the notions of radicalisation and political participation to emphasise the asymmetry between the two forms of media participation in respect to academic discourses and big tech and States’ practises.