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This brief analyses the impact of the Christchurch Call to Action, issued to gather countries and technology companies to stop the use of the internet for disseminating violent extremist content. The Call was the result of a summit organised shortly after a terrorist attack in New Zealand in March 2019. This brief finds that the Call lacks clear conceptual definitions and is singularly focused on social media platforms. It also raises questions about how such efforts can maintain a balance between safeguarding digital platforms against terrorist and violent content, while preserving essential freedoms including of speech and expression.

Many states and authorities around the world keep an open eye on activity over social media sites (which are considered nowadays as one of the main platforms exercising freedom of opinion and expression) and have dealt with its users with a sense of caution and suspicion. In an effort to censor materials that may threaten them, some authorities have used arrest, interrogation, prosecution and even physical abuse against some users.

This approach has also lead to the banning of certain social media sites for periods or permanently in certain cases. Similarly, this practice of persecuting journalists and activists for their views and material shared on social media platforms has been rampant in Palestine, especially with the widespread use of social media in recent years.

According to the latest statistics of last year 2015, according to a report released through “Social Studio” project initiated by “Concepts” company, to document the status quo of social media in Palestine, results showed that the rate of internet users in Palestine amounted to 50%, furthermore, results also showed that social media users in Palestine amounted to 37%, while the number of “Facebook” users in West Bank and Gaza Strip amounted to 1,780,000 users , in addition to 170 thousand users in Jerusalem chose Arabic language to use Facebook2 ; considered to be as the most prevalent and common social media used in Palestine.

The “Islamic State in Iraq and Syria” (ISIS) is the main source of instability, not only in Iraq and Syria, but also throughout the Middle East. The instability poses a danger for the other parts of the world because of the influx of foreign fighters to the region. Extremists have taken advantage of the continuing conflicts in Iraq and Syria, with Syria in particular serving as a magnet for thousands of foreign fighters from more than 90 countries. While most of these ISIS combatants are men, many women have left their countries behind to join the “caliphate” and support its cause. Social media have played a key role in luring women to join ISIS. This study therefore analyzed the ISIS organization’s social media propaganda and grass-roots recruitment activities aimed at women in Turkey. The results of the analysis provide important information about the strategies that ISIS uses to spread its ideology.

The Syrian conflict led to a resurrection of ISIS in terms of recruitment, financing, propaganda, and enlisting itself as an actor in the Middle East. ISIS’s ability to use both social media and other traditional methods of recruitment requires countries like Turkey to adopt multi-faceted approaches in order to be more effective. Cyberspace, and particularly social media, is very critical to understanding how ISIS sustains its recruitment and propaganda activities.

This report entitled ‘ISIS in Cyberspace: Findings from Social Media Research’ focuses on social media and terrorism by analyzing how pro-ISIS Twitter users see and legitimize ISIS and its ideology in cyberspace. Following an extensive review of literature on ISIS’s historical background along with its capabilities in various fields, the research analyzes tweeting patterns of sampled pro-ISIS Twitter accounts and examines the contents of messages posted by those accounts.

This study examines how individuals’ exposure to ISIS-related propaganda affects public sympathy for ISIS. We examine the extent that each type of communication channel (e.g. online media, traditional offline media, and in-person interactions) affects an individual’s perceptions of ISIS. We use a nationally representative sample (N = 1,609) from Turkey, which has played an important role during the rise and fall of ISIS with its unique geographical, social, and political position. The findings suggest a significant relationship between exposure to in-person propaganda and having sympathy for ISIS. However, this relationship does not exist for online and traditional media propaganda.

Cyberterrorism and cybercrime present new challenges for law enforcement and policy makers. Due to its transnational nature, a real and sound response to such a threat requires international cooperation involving participation of all concerned parties in the international community. However, vulnerability emerges from increased reliance on technology, lack of legal measures, and lack of cooperation at the national and international level represents real obstacle toward effective response to these threats. In sum, lack of global consensus in terms of responding to cyberterrorism and cybercrime is the general problem. Terrorists and cyber criminals will exploit vulnerabilities, including technical, legal, political, and cultural. Such a broad range of vulnerabilities can be dealt with by comprehensive cooperation which requires efforts both at the national and international level. “Vulnerability-Comprehensive Cooperation-Freedom Scale” or “Ozeren Scale” identified variables that constructed the scale based on the expert opinions. Also, the study presented typology of cyberterrorism, which involves three general classifications of cyberterrorism; Disruptive and destructive information attacks, Facilitation of technology to support the ideology, and Communication, Fund raising, Recruitment, Propaganda (C-F-R-P). Such a typology is expected to help those who are in a position of decision-making and investigating activities as well as academicians in the area of terrorism. The matrix for international cooperation and vulnerability assessment is expected to be used as a model for global response to cyberterrorism and cybercrime.