Online Library

This special responsive issue on “Platform Surveillance” critically assesses the surveillance dimensions and politics of large-scale digital platforms. The issue includes an editorial introduction to the topic and its implications, dozens of articles on specific platforms or platform trends, three book reviews of Shoshana Zuboff’s The Age of Surveillance Capitalism, and an interview with Zuboff about her work.

VOX-Pol Blog Post.

This article examines the problem of hate and toxic behavior in gaming. Videogames have risen to become a dominant cultural form, seeing significant increases in players, playtime, and revenue. More people are playing games than ever before, broadening “gamers” into a highly diverse demographic. Yet this rise has been accompanied by a growing recognition of the racism, sexism, xenophobia, and other forms of harassment taking place on these platforms. Hate within gaming creates toxic communities and takes a toll particularly on marginalized groups, raising both ethical and financial issues for the industry, who seek to address this problem in multiple ways. This paper surveys and synthesizes recent research on the topic from both inside and outside academia, laying out the problem, its manifestations, key drivers, and current responses. It concludes with a research agenda that offers a foundation for researchers, policy-makers, and companies to build from.

The rise of the alt-right as a potent and sometimes violent political force has been well documented. Yet the journey of an individual towards upholding these ideologies is less well understood. Alt-righters are not instantly converted, but rather incrementally nudged along a particular medial pathway. Drawing on video testimonies, chat logs, and other studies, this paper explores the interaction between this alt-right “pipeline” and the psyche of a user. It suggests three overlapping cognitive phases that occur within this journey: normalization, acclimation, and dehumanization. Finally, the article examines the individual who has reached the end of this journey, an extremist who nevertheless remains largely unregistered within traditional terrorist classifications.

Hate speech and toxic communication online is on the rise. Responses to this issue tend to offer technical (automated) or non-technical (human content moderation) solutions, or see hate speech as a natural product of hateful people. In contrast, this article begins by recognizing platforms as designed environments that support particular practices while discouraging others. In what ways might these design architectures be contributing to polarizing, impulsive, or antagonistic behaviors? Two platforms are examined: Facebook and YouTube. Based on engagement, Facebook’s Feed drives views but also privileges incendiary content, setting up a stimulus–response loop that promotes outrage expression. YouTube’s recommendation system is a key interface for content consumption, yet this same design has been criticized for leading users towards more extreme content. Across both platforms, design is central and influential, proving to be a productive lens for understanding toxic communication.

This dissertation is a critical discourse analysis of how anti-Islamic rhetoric in prominent online forums is articulated within the context of popular discourses of multiculturalism and tolerance. According to Melanie McAlister, perceptions of Muslims within the United States are unique in comparison to other minority groups in that they are almost entirely mediated, whether it is the Iranian Revolution of 1979, the terrorist attacks of September 11th, or the various Muhammad cartoon controversies. While much work has been done analyzing how Islam and Muslims are mediated in popular film and television, very little attention has been given to how these perspectives are mediated through the Internet. Using Erving Goffman’s theory of performativity and Kristine Fitch’s notion of persuadable, I examine how both prominent bloggers and pseudonymous commentators work in a “backstage” context to bring Islamophobic norms and premises within the sphere of acceptable opinions for the “front stage” of mainstream media discourses. In particular, I examine how these discourses have evolved over the past few years on three prominent weblogs: the anti-jihadist Little Green Footballs, the liberal-atheist advocacy blog One Good Move, and the popular news aggregate Fark. In light of increasing evidence that weblogs exert a high level of influence over popular media discourses disproportionate to their readership, these websites offer a glimpse “backstage” into how contemporary American discourses on Islam and Muslims are articulated across a broad array of political perspectives, particularly in relation to norms and premises regarding multiculturalism, tolerance, and freedom of expression. While Islamophobic rhetoric has become firmly embedded within discourses of the American Right, each of the three sites examined shows a steady integration of anti-Islamic perspectives within the American Left. Leftist anti-Islamic discourses are frequently articulated within the context of general anti-religious sentiment, misanthropy, and a belief that the values of “the Islamic world” are inherently incompatible with the liberal, democratic, and multicultural values of “the West.” While by no means universal, these perspectives have become sufficiently common, recognizable, and sensible to be granted the status of persuadable within these particular web forums, which in turn helps to move them into the realm of popular American cultural persuadable.