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Extremist groups’ online recruitment mechanisms frequently exploit the wide range of grievances and vulnerabilities experienced by individuals at-risk of radicalisation. While it is widely accepted that mental health and wellbeing play a vital role in resilience to violent extremism, most approaches tend to focus on preventing violent extremism through purely ideological means and are not sufficiently tailored to the individual at-risk.

In an effort to understand this audience further and, more importantly, the most effective means of preventing violent extremism, Moonshot conducted an experiment to assess the propensity among at-risk users in Indonesia to engage with ideological counter-content compared to psychosocial support content. The data gathered during this pilot indicate that psychosocial support is an area of unmet need among some of the individuals most vulnerable to violent jihadist recruitment online in Indonesia, and that this population is open to engaging with online support.

The Facebook Redirect Programme (FRP) is designed to combat violent extremism and dangerous organisations by redirecting users who have entered hate or violence-related search queries towards educational resources and outreach groups. A pilot of the programme was launched with delivery partners Life After Hate in May 2019 and Exit Australia in September 2019. It was specifically designed to ensure that individuals searching for white supremacist and/or neo-Nazi communities on Facebook would be offered authentic, meaningful and impactful support off-platform. The purpose of this pilot was to test the programme design and inform future deployments targeting both new geographies and other hate-based communities. Moonshot was contracted by Facebook to evaluate the pilot period of programme performance and make recommendations for future deployments. This report evaluates the pilot programme by examining:
-Facebook’s use of keywords and the safety module as a method of redirecting people off-platform;
-The full user journey from Facebook to delivery partner landing pages;
-The extent to which the pilot can be considered a proof of concept for future deployments.

Between 20 March and 14 September 2020, Moonshot investigated online far-right extremist searches in Bosnia & Herzegovina by analysing at-risk audience engagement with far-right extremist themes.

Our results show a significant number of searches were for far-right extremist themes relating to the region’s history of ethnic conflict, as well searches for international far-right memes and narratives. Interestingly, we found that at-risk users primarily search for and engage with far-right extremist terms in the English language, seeking out terms which have their roots in the region but are now used internationally, such as ‘Serbia Strong’ and ‘Remove Kebab’.

In this report, we present an empirical cross-national study of supporters of right-wing extremists’ (RWE) and Islamist extremists’ (ISE) activities and interactions on Twitter. The study is based on
ethnographic and automatic text and network analyses of data from Belgian, British, Dutch, French, German, Greek and Norwegian female and male Twitter accounts.

Hate speech is a growing concern online, with minorities and vulnerable groups increasingly targeted with extreme denigration and hostility. Why users express hate speech on social media is unclear. This study explores how this hate speech develops on both mainstream and fringe social media platforms; Facebook and Gab. We investigate whether users seek out hostile areas of these platforms in order to express hate, or whether users develop these opinions through a mechanism of socialisation, as they interact with others over time. We find evidence that some users do arrive on these platforms with pre-existing hate stances, while others develop them with time spent on the platform. We find that hate speech is unevenly distributed, with a small number of users contributing a large proportion of the hate on the platforms. Our analysis reveals how hate speech develops online, the important role of the group environment in accelerating its development and gives insight into the development of counter measures.

#jagärhar is by far the largest and best-organized collective effort to respond directly to hatred online, anywhere in the world, as far as we know. It is also one of only two civil society efforts against hatred online to have been replicated in numerous other countries. In this detailed account of its efforts– the first qualitative study of such a group – Cathy Buerger shares her findings on how and why #jagärhär members do what they do, how working collectively influences members’ ability and willingness to respond to hatred, and how the group’s strategy is carefully designed to take advantage of Facebook’s algorithms and influence ideas and discourse norms among the general public – not necessarily the ones writing the hateful comments.