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With the rise of Islamic State of Iraq and Syria (ISIS), the issue of domestic radicalisation has taken on renewed significance for Western democracies. In particular, attention has been drawn to the potency of ISIS engagement on social media platforms like Twitter and Facebook. Several governments have emphasised the importance of online programs aimed at undermining ISIS recruitment, including the use of state-run accounts on a variety of social media platforms to respond directly to ISIS messaging. This article assesses the viability of online counter-radicalisation by examining the effectiveness of similar programs at the US State Department over the last decade. The article argues that governments attempting to counter online radicalisation of their domestic populations must take seriously the significant shortcomings of these State Department programs. The most relevant issue in this regard is the recurring problem of credibility, when the authenticity of government information is undercut by the realities of foreign policy practice, and existing perceptions of hypocrisy and duplicity are reinforced in target audiences.

With the rise of Islamic State of Iraq and Syria (ISIS), the issue of domestic radicalisation has taken on renewed significance for Western democracies. In particular, attention has been drawn to the potency of ISIS engagement on social media platforms like Twitter and Facebook. Several governments have emphasised the importance of online programs aimed at undermining ISIS recruitment, including the use of state-run accounts on a variety of social media platforms to respond directly to ISIS messaging. This article assesses the viability of online counter radicalisation by examining the effectiveness of similar programs at the US State Department over the last decade. The article argues that
governments attempting to counter online radicalisation of their domestic populations must take seriously the significant shortcomings of these State Department programs. The most relevant issue in this regard is the recurring problem of credibility, when the authenticity of government information is undercut by the realities of foreign policy practice, and existing perceptions of hypocrisy and duplicity are reinforced in target audiences.

While there is growing research on radicalisation and its countermeasures, in the context of Bangladesh, there is a paucity of academic studies on the role of social media in the radicalisation of university students. This research addresses the gap by using survey data to examine the online behaviour and social media use of the university-going youth in Bangladesh. The study finds that there is very little distinction between accurate Islamic theological understandings and radical interpretations of Islam among university-going youth, and there is a proliferation of social media content that tell tales of subjugation of Muslims since the inception of Islam. Many (geopolitical) conflicts are seen by the youth as a continuation of the narrative of Western imperialism. The research identifies the core of the dissonance and argues that the idea of Muslim subjugation stems from sociocultural influences and is exacerbated by social media use.

To accentuate which platform characteristics particularly foster radicalization and extremist dynamics, this contribution investigates the affordances of social media as delineated in contemporary literature, conducting a platform comparison encompassing Telegram, WhatsApp, and X (formerly Twitter). Based on a scoping review, 17 affordances identified from studies researching radicalization dynamics on social media were extracted and categorized. The most frequently mentioned affordances—anonymity, visibility, and collectivity—were then further analyzed concerning their contribution to radicalization and the radicalization potential of these specific platforms. The platform-comparative affordance discussion shows that, although, in principle each of the three compared platforms can foster an environment conducive to radicalization depending on user intention and usage context, the specific characteristics of each platform necessitate a nuanced consideration. On one hand, it is imperative to discern affordances differentially along various dimensions when assessing their implications (e.g., internal vs. external visibility). On the other hand, it is beneficial to consider which affordances emerge from the actualization of other affordances. For instance, collectivity can result from the interplay of several affordances, such as interactivity and anonymity, and can be referred to as a meta-affordance. Furthermore, the analysis shows that platform branding and self-presentation not only affect platform architecture and affordances but also shape users’ perceptions of the platform, thereby influencing the actualization of affordances. This was particularly noted in the literature for Telegram and increasingly for X. Specific assertions, nevertheless, are hindered by the conceptual diffusion of the affordance approach and a lack of empirical analyses directly and systematically examining platform affordances in conjunction with radicalization dynamics.

This chapter summarises the findings of a case study on social media activity during the 22 July 2011 terrorist attacks in Norway. Based on these findings and on theories and previous research on the role of social media in situation awareness (SA) configuration during crisis situations, the chapter offers seven recommendations for key communicators in official crisis management and response institutions, journalistic institutions, NGOs and others: (1) acknowledge social media as important and master monitoring and management of features across social media; (2) synchronise communication and establish a standard operating procedure (SOP); (3) establish and make known a joint social media emergency account; (4) participate, interact and take the lead; (5) be aware of non-hashtagged content; (6) implement verification tools and practices and (7) engage with and learn from celebrities. Book edited by Harald Hornmoen and Klas Backholm

The paper maintains the complementary nature of technological practice and discursive content in the process of meaning-making in digital jihadist discourse. The study shows that digital practices of strategic sharing, distribution and campaigns to re-upload textual materials are made possible by exploiting SMC communicative affordances. As for the analysis of discursive content, the paper focuses on YouTube and highlights strategic patterns and covert references in an IS-produced flagship video. It illustrates how IS discourse constructs its envisaged in-group/outgroup by (re-)symbolising current events within historical, political and ideological conflict scenarios, i.e. the incessant resistance and legitimacy of forces of virtue vs evil. By foregrounding symbolic references to military outgroup actors, IS legitimises its own violence and projects a powerful self-identity against a (perceived) global hegemony. The paper shows how the combination of a technologically savvy operation and a resistant, anti-hegemonic narrative, embedded in a strategically framed symbolism of Islam, may resonate with global (quasi)-diasporic digital consumers.