Online Library

This chapter analyses the Norwegian Twitter-sphere during and in the aftermath of the terrorist attack in Norway on 22 July 2011. Based on a collection of 2.2 million tweets representing the Twitter-sphere during the period 20 July–28 August 2011, the chapter seeks answers to how the micro-blogging services aided in creating situation awareness (SA) related to the emergency event, what role hashtags played in that process and who the dominant crisis communicators were. The chapter is framed by theories and previous research on SA and social media use in the context of emergency events. The findings reveal that Twitter was important in establishing SA both during and in the aftermath of the terrorist attack, that hashtags were of limited value in this process during the critical phase, and that unexpected actors became key communicators.
Book edited by Harald Hornmoen and Klas Backholm

This chapter summarises the findings of a case study on social media activity during the 22 July 2011 terrorist attacks in Norway. Based on these findings and on theories and previous research on the role of social media in situation awareness (SA) configuration during crisis situations, the chapter offers seven recommendations for key communicators in official crisis management and response institutions, journalistic institutions, NGOs and others: (1) acknowledge social media as important and master monitoring and management of features across social media; (2) synchronise communication and establish a standard operating procedure (SOP); (3) establish and make known a joint social media emergency account; (4) participate, interact and take the lead; (5) be aware of non-hashtagged content; (6) implement verification tools and practices and (7) engage with and learn from celebrities. Book edited by Harald Hornmoen and Klas Backholm

Deutsche Internetaktivisten sind seit 2005 ein integraler Teil der internationalen jihadistischen Szene geworden, die sich seitdem in einem Prozess stetigen Wandels befindet. Noch nie war es so einfach wie heute, über das Netz und netzbasierte neue soziale Medien auf alle Arten jihadistischer Propaganda zuzugreifen. Die Autoren dieser Sammelstudie befassen sich in erster Linie mit der Situation in der Diaspora – vor allem jener in Deutschland – und suchen das Verhältnis zwischen jihadistischer Aktivität in der virtuellen und in der physischen Realität zu beleuchten und zu klären. Ihre wichtigste Schlussfolgerung lautet: Virtuelle und physische Realität sind auch in der jihadistischen Bewegung eng miteinander verbunden. Internetpropaganda ist gerade dort außerordentlich wirksam, wo sie von aktiven jihadistischen Gruppierungen betrieben wird. Gelingt es, wichtige Aktivisten und Knotenpunkte ihrer Webtätigkeit auszuschalten, können ihre Gegner die Öffentlichkeitsarbeit der Terroristen stark beeinträchtigen. Darüber hinaus lebt das jihadistische Internet vom Vertrauen der Aktivisten untereinander. Gelingt es den Sicherheitsbehörden, durch Infiltration der Webpräsenzen Misstrauen zu säen, lässt die Attraktivität des jihadistischen Netzes schnell nach.

This study explores how terrorists utilise the Internet to learn bomb-making skills. Unlike previous studies, it does not focus on assessing the quality of online bomb recipes. Rather, it discusses the efforts being made by on-line jihadists to help others learn by providing so-called “e-learning courses.” As of today, such courses have few active participants yet they tend to attract large interest – indicating that there is a demand among Al-Qaeda’s online sympathisers for developing this concept further.

This study aims to investigate how Al Qaeda uses the Internet for military training and preparation. What kind of training material is available on jihadi webpages, who produces it, and for what purpose? The article argues that in spite of a vast amount of training-related literature online, there have been few organized efforts by Al Qaeda to train their followers by way of the Internet. The Internet is per today not a “virtual training camp” organized from above, but rather a resource bank maintained and accessed largely by self-radicalized sympathizers.

VOX-Pol Blog post.