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Exploring the ‘dark side’ of digital diplomacy, this volume highlights some of the major problems facing democratic institutions in the West and provides concrete examples of best practice in reversing the tide of digital propaganda. Digital diplomacy is now part of the regular conduct of International Relations, but Information Warfare is characterised by the exploitation or weaponisation of media systems to undermine confidence in institutions: the resilience of open, democratic discourse is tested by techniques such as propaganda, disinformation, fake news, trolling and conspiracy theories. This book introduces a thematic framework by which to better understand the nature and scope of the threats that the weaponization of digital technologies increasingly pose to Western societies. The editors instigate interdisciplinary discussion and collaboration between scholars and practitioners on the purpose, methods and impact of strategic communication in the Digital Age and its diplomatic implications. What opportunities and challenges does strategic communication face in the digital context? What diplomatic implications need to be considered when governments employ strategies for countering disinformation and propaganda? Exploring such issues, the contributors demonstrate that responses to the weaponisation of digital technologies must be tailored to the political context that make it possible for digital propaganda to reach and influence vulnerable publics and audiences.

The literature examining use of online counter narratives to divert potential extremists from a path of violence highlights the importance of messenger credibility, interactive approaches, and the shaping of broader network contexts. However, counter‐narrative efforts have often failed to integrate these insights fully into their digital campaigns. After reviewing several prominent counter‐narrative initiatives in the United Kingdom and United States, this article highlights lessons from offline efforts to counter violent extremism (CVE) that can be used to inform counter‐narrative efforts online. First, CVE efforts benefit from using a networked approach where a range of individuals highly connected in their respective social networks are used to disseminate counter narratives. Second, interactive, interpersonal messaging techniques help to remove obstacles to participation in CVE efforts. Third, counter‐extremism messages and narratives are often better received when they relate to broader community concerns and priorities, rather than focusing exclusively on terrorism or violent extremism. Common challenges faced by both offline and online CVE are outlined, and the important synergies between these efforts examined.

This RAND working paper documents the proceedings of a daylong workshop, “Ethical Principles in Social-Behavioral Research on Terrorism: Probing the Parameters.” The workshop was convened to initiate a public discussion of the parameters that should guide the ethical conduct of social and behavioral research on terrorism that is frequently carried out in countries or among groups hostile to the United States. The workshop was organised into three sessions on the topics of “Deception and Concealment vs. Autonomy,” “Maximizing Beneficence and Maintaining Justice,” and “Ensuring Confidentiality.” Each session included a main speaker followed by short presentations from an expert panel, a plenary discussion, and a wrap-up by the session chair. All proceedings were taped and transcribed. The transcriptions of the presentations by the speakers and panelists have been lightly edited to improve readability, as have the introductory and wrap-up comments by the workshop organisers. The transcriptions of the plenary discussions have been summarized to highlight the main points.

This paper discusses how cyberspace has become a venue for terrorists groups for recruiting and proliferating propaganda and terrorism. Moreover, this study explores how the low cost Internet infrastructure and social media sites (such as Facebook, Twitter, and YouTube) have contributed to their networking and operations due to the convenience, in terms of availability, accessibility, message redundancy, ease of use, and the inability to censor content. Concepts such as cyber-weapons, cyber-attacks, cyber-war, and cyber-terrorism are presented and explored to assess how terrorist groups are exploiting cyberspace.

At a time when ISIS exploits social media to spread its ideology and gain new recruits, Monika Bickert, the head of global policy management at Facebook, explains how her team removes content that promotes violence and terrorism. Bickert, a former federal prosecutor, describes Facebook’s efforts to use “counter-speech” to fight hateful and extremist ideologies.

The Alt-Right is a neo-fascist white supremacist movement that is involved in violent extremism and shows signs of engagement in extensive disinformation campaigns. Using social media data mining, this study develops a deeper understanding of such targeted disinformation campaigns and the ways they spread. It also adds to the available literature on the endogenous and exogenous influences within the US far right, as well as motivating factors that drive disinformation campaigns, such as geopolitical strategy. This study is to be taken as a preliminary analysis to indicate future methods and follow-on research that will help develop an integrated approach to understanding the strategies and associations of the modern fascist movement.