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Terrorism, global pandemics, climate change, wars and all the major threats of our age have been targets of online extremism. The same social media occupying the heartland of our social world leaves us vulnerable to cybercrime, electoral fraud and the ‘fake news’ fuelling the rise of far-right violence and hate speech. In the face of widespread calls for action, governments struggle to reform legal and regulatory frameworks designed for an analogue age. And what of our rights as citizens? As politicians and lawyers run to catch up to the future as it disappears over the horizon, who guarantees our right to free speech, to free and fair elections, to play video games, to surf the Net, to believe ‘fake news’?

Rethinking Social Media and Extremism offers a broad range of perspectives on violent extremism online and how to stop it. As one major crisis follows another and a global pandemic accelerates our turn to digital technologies, attending to the issues raised in this book becomes ever more urgent.

This new report, a product of the Center for Countering Digital Hate’s new Quant Lab, is a systematic study of over a million posts over the past eighteen months on the world’s leading incels forum. By stripping language down to mathematics, we can eke out trends that provide real insight into incel communities. Our Quant Lab researchers studied an active community with thousands of members, some more active than others, that attracts a wider audience who make millions of visits a month. Analysis of their discourse shows this core group poses a clear and present danger to women, other young men, and reveals an emerging threat to our children.

The Strong Cities Network (SCN) conducted an online mapping exercise to investigate the main extremist narratives deployed in North Macedonia. Using a mixed method of automated collection and expert manual qualitative online research, SCN identified the main narratives across political, ethnic and religiously inspired extremist and hate groups. On the basis of these findings, SCN provided a comprehensive set of recommendations for national government, local authorities, civil society and the private tech sector to help inform a more comprehensive response to these online harms. The findings from this study will also inform multi-agency work the network is carrying out with the community.

This study explores how terrorists use financial technologies in their plots. Using a database of 231 US-based Islamic State actors, it analyses how they move money and make purchases, as well as whether the use of technology affects success. Fundamentally, terrorists opt for simplicity; there is little evidence of sophisticated financial plots. Terrorists tend to use the Internet in two ways: to make purchases and to coordinate transactions. Transactions via Money Service Businesses are more likely to be part of successful plots. Finally, the paper discusses factors which explain this simplicity as well as discussing whether this may change moving forward.

Incels – a term that stands for “involuntary celibates”—is a subculture of men connected by their inability to obtain romantic and sexual relationships. As a group known for real-world violent attacks, understanding the drivers of online membership offers valuable insight into these vulnerable men. The current study used inductive qualitative analysis of over 8,000 posts made by 703 unique posters in two online incel communities to explore common themes within the process of incel membership online. Qualitative analyses uncovered two higher-order concepts: perceptions of injustice and searching for esteem. Within these concepts several underlying themes emerged: victimization, perceived barriers to manhood, psychological responses, and black pill as liberation. The results posit that one avenue to incel membership comes from heightened perceptions of injustice among these users. In addition, the incel forum offers a strategy to increase self-esteem through online membership, which may be a vital draw for disenfranchised young people. Unfortunately, it seems that online incel membership, while a source of self-esteem, shapes incel perceptions, leading members to re-interpret instances in their lives through the lens of extremist ideology.

The mass shooting in and around the Tops grocery store in Buffalo, New York on May 14, 2022 that claimed the lives of ten individuals and injured three others was all the more horrific because of the white supremacist ideological motivation that fueled it and the shooter’s meticulous planning. The disturbing reality is that this attack is part of an epidemic of mass shootings often perpetrated by young men radicalized online by an ideology of hate. This report details what my office has learned about how the Buffalo shooter was first indoctrinated and radicalized through online platforms, and how he used these and other platforms to plan, implement, and promote these acts of terror. The report assesses the strengths and weaknesses of the response of various online platforms in the wake of the Buffalo shooting. Readers should be cautioned that this report contains graphic textual descriptions of bigotry and violence, including quotes from the shooter’s own writing that, in our opinion, are necessary to contextualize and explain this story.