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For two decades, there has been a high-profile debate on the issue of cyberterrorism. Politicians, law enforcement agents, the information security industry, other experts and the press have all made claims about the threats to and vulnerabilities in our society, who is responsible and what should be done. This is a UK study in the field of Information Systems based on interpretative philosophical assumptions. The framework for the study is provided by the concept of moral panic, propounded by Cohen (2002) and elaborated by Goode and Ben-Yehuda (1994) and Critcher (2003). Moral panic is used widely in the reference discipline of Sociology as a tool for investigating the social construction of social problems in cases where there is heightened public concern and intense media interest, closely followed by changes in legislation and social control mechanisms. This study employs moral panic as an heuristic device to assist in the investigation of the social mechanisms at work in the social construction of cyberterrorism The corpus of data for analysis comprised articles from the UK national press relevant to cyberterrorism. A grounded theory approach was used to analyse these articles in order to identify images, orientations, stereotypes and symbolisation and to examine
representational trends over time. Reflexivity in such a task is of the utmost importance, and the analytic process leading to an explanation of the social processes at work was deliberately divorced from the moral panic framework in order to guarantee rigour in the findings. The findings set out an explanation of how the concept of cyberterrorism has been constructed over two decades and compares this explanation with a framework provided by a model of moral panic. These findings are then linked to wider issues about national security, civil liberties and state control of information and communication technologies.

The concept of creating counter-narratives in order to push back against extremist recruitment and propaganda has become well established in recent years. In practice, however, it has proven difficult to curate this content in a systematic way, target it toward at risk audiences, and – most importantly – measure constructive impact on their behaviour. Over the past few years, the Institute for Strategic Dialogue (ISD) has developed research and pilot studies conducted with the Against Violent Extremism (AVE) network of former extremists and survivors of extremism that it manages. This research has been conducted in order to test and improve methodologies that help optimise the impact of counternarrative campaigns. This report outlines the key findings and results of three counter-narrative campaign pilot projects curated through the AVE network in coordination with Jigsaw and with additional in-kind assistance or financial support from Facebook and Twitter. Although some details and figures have been omitted for security purposes, the results of the study are presented in full.

The study monitors the evolution of perceptions and opinions of the terrorist group the Islamic State (ISIS) during its involvement in Syria and Iraq in 2013-2014. Data is drawn from a web-forum discussing current Islamic affairs that followed ISIS as early as September 2013. These data are used to answer the question of whether or not there are opinion leaders facilitating the discussion of violent extremist material. An interrupted time series and ordinary least squares regression are used to address the research question by determining the most impactful events on the thread, and determining the causal role of opinion leaders on the way users connect. Results indicate that the content and success of discussion are most impacted by the involvement of opinion leaders and media related to a specific ISIS event.

This chapter critically analyses the impact of the Internet and associated technology on the rise in terrorist attacks across the US and Europe over the last two decades. To this end, the chapter will be focusing on jihadists’ use of the Internet, yet comparisons will also be made with the radical right. Although there exist certainly differences between the groups, there are also similarities between them, and, in turn, this chapter will address these movements as a collective. The jihadist terrorist organisations that will be analysed in this chapter will include Al-Qaeda and ISIS. The findings reveal that although the Internet has been linked to the preparation and execution of attacks, as this chapter will explore, it is difficult to establish direct cause and effect associations between the Internet and the rise in attacks in Europe and the US.

This chapter critically analyses the impact of the Internet and associated technology on the rise in terrorist attacks across the US and Europe over the last two decades. To this end, the chapter will be focusing on jihadists’ use of the Internet, yet comparisons will also be made with the radical right. Although there exist certainly differences between the groups, there are also similarities between them, and, in turn, this chapter will address these movements as a collective. The jihadist terrorist organisations that will be analysed in this chapter will include Al-Qaeda and ISIS. The findings reveal that although the Internet has been linked to the preparation and execution of attacks, as this chapter will explore, it is difficult to establish direct cause and effect associations between the Internet and the rise in attacks in Europe and the US.

This chapter critically discusses the evidence suggesting that the Internet and SMPs affect radicalisation to violent extremism. The chapter specifically focuses on arguments surrounding echo chambers, opportunities for women to remain anonymous and the role of identity construction for the youth. The study also critically discusses the evidence negating the notion that the Internet and SMPs can affect radicalisation to terrorism and violent extremism. The discussion focuses primarily on offline persuasion and a ‘false dichotomy’. Based on this critical analysis, the chapter argues that the Internet and SMPs play an important role in the radicalisation of youth and women based on the increased opportunities that might not otherwise be provided in the offline world despite the methodological issues around the evidence. Furthermore, it is argued that evidence does not successfully demonstrate that echo chambers on the Internet affect radicalisation to violent extremism. Whilst acknowledging that offline persuasion also plays a significant role and the evidence suggesting a ‘false dichotomy’, the chapter also argues that it would not be effective to research online and offline radicalisation as an integrated model. This is due to the fact that there still exists a lack of understanding and empirical research around online radicalisation as well as radicalisation in general.