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This article explores hate speech against the Roma in Slovakia on Facebook between April 2016 and January 2017 and the impact of fact-checking and personal experience strategies in countering hate speech through a quasi-experimental research design. It examines how the Roma were constructed and how discussion participants reacted to our pro-Roma interventions. The research sample consisted of 60 Facebook discussions (with more than 7,500 comments) on Roma-related topics posted by the profiles of various members of the Slovak Parliament and the most popular online news media outlets. Qualitative content analysis revealed that the Roma in Facebook discussions were constructed primarily in a negative sense, as asocial criminals misusing welfare benefits. This study demonstrated that Facebook discussion participants presenting anti-Roma attitudes did not use any research evidence to support their constructions. It also demonstrated that pro-Roma comments encouraged other participants with a pro-Roma attitude to become involved.

Community Action for Preventing Extremism (CAPE) is Australia’s only not-for-profit counter-extremism project focused specifically on preventing a growth in right-wing extremism. By disseminating counter-narratives to extremism through the exitwhitepower.com website and directly engaging with individuals at-risk via social media, CAPE seeks to sow a seed of doubt that will reduce individual’s vulnerability to involvement in the far-right. This paper will outline CAPE’s practitioner experience in developing online interventions to challenge far-right narratives and the advantages of using this method of engagement. The paper will also outline distinctions between traditional white supremacist far-right groups and the increasingly active anti-Muslim groups, which create challenges for CAPE’s work in countering far-right online activity.

Extremist exploitation of social media platforms is an important regulatory question for civil society, government, and the private sector. Extremists exploit social media for a range of reasons—from spreading hateful narratives and propaganda to financing, recruitment, and sharing operational information. Policy responses to this question fit under two headings, strategic communication and content moderation. At the center of both of these policy responses is a calculation about how best to limit audience exposure to extremist narratives and maintain the marginality of extremist views, while being conscious of rights to free expression and the appropriateness of restrictions on speech. This special issue on “Countering Extremists on Social Media: Challenges for Strategic Communication and Content Moderation” focuses on one form of strategic communication, countering violent extremism. In this editorial we discuss the background and effectiveness of this approach, and introduce five articles which develop multiple strands of research into responses and solutions to extremist exploitation of social media. We conclude by suggesting an agenda for future research on how multistakeholder initiatives to challenge extremist exploitation of social media are conceived, designed, and implemented, and the challenges these initiatives need to surmount.

This report contains articles presented at the Countering Daesh Experts Workshop convened by The Carter Center Feb. 22–24, 2016, in Atlanta, Ga. The workshop brought together 21 leading scholars and practitioners from 10 different countries to discuss Daesh recruitment strategies and its use of social media technologies to appeal to alienated youth. In addition to developing insights into recruitment and social media use, the workshop aimed to develop nuanced counternarratives that engage religious resources, leaders, and institutions in peacebuilding in their local contexts and to promote a deeper understanding of religion in conflict.

Anno Bunnik explores the ramifications of Big Data for countering terrorism, extremism, and radicalisation. With the recent rise of jihadists and other extremists groups in the Middle East and Europe, how do state agencies respond through the use of Big Data? This chapter critically engages with questions such as the extent to which Big Data can inform us about and help prevent radicalisation. It deals with the role of non-governmental organisations and the private sector in this regard. Bunnik makes the argument that whilst it is inevitable that Big Data will take centre stage in counter-terrorism, its potential should also be utilised to better understand radicalisation and extremism.

Anno Bunnik explores the ramifications of Big Data for countering terrorism, extremism, and radicalisation. With the recent rise of jihadists and other extremists groups in the Middle East and Europe, how do state agencies respond through the use of Big Data? This chapter critically engages with questions such as the extent to which Big Data can inform us about and help prevent radicalisation. It deals with the role of non-governmental organisations and the private sector in this regard. Bunnik makes the argument that whilst it is inevitable that Big Data will take centre stage in counter-terrorism, its potential should also be utilised to better understand radicalisation and extremism.