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Recent studies suggest that empathy induced by narrative messages can effectively facilitate persuasion and reduce psychological reactance. Although limited, emerging research on the etiology of radical political behavior has begun to explore the role of narratives in shaping an individual’s beliefs, attitudes, and intentions that culminate in radicalization. The existing studies focus exclusively on the influence of narrative persuasion on an individual, but they overlook the necessity of empathy and that in the absence of empathy, persuasion is not salient. We argue that terrorist organizations are strategic in cultivating empathetic-persuasive messages using audiovisual materials, and disseminating their message within the digital medium. Therefore, in this paper we propose a theoretical model and analytical framework capable of helping us better understand the neurocognitive process of digital radicalization.

Policy Exchange’s new report provides a comprehensive analysis of the
struggle against online jihadist extremism – what we call “the new
Netwar”. This issue is vital to UK national security and there is a
danger that the blood and treasure we are investing in defeating ISIS in
Iraq and Syria will produce little more than a pyrrhic victory unless we
act to defeat the virtual threat. At present, we are certainly not winning
the war online. The spate of terrorist attacks the UK suffered in the first
half of 2017 confirmed that online extremism is a real and present
danger. In each case, online radicalisation played some part in driving
the perpetrators to violence. As a society, we are struggling to grasp the
extent of the challenge and also appropriate ways of responding. It is
clear that the status quo is not working. It is time for a new approach.
Policy Exchange has worked with a team of experts to provide fresh
insight into the debate around online extremism. The report that
follows is divided into three sections:

The world’s most dangerous jihadists no longer answer to al Qaeda. The terrorists we should fear most are self-recruited wannabes who find purpose in terror and comrades on the Web. This new generation is even more frightening and unpredictable than its predecessors, but its evolution just may reveal the key to its demise.

VOX-Pol Blog post.

This thesis examines the use of social and virtual media by white supremacists, Islamic extremists and the hacktivist groups that surveil and dispute them. Social media platforms are commonly to use share opinions, have conversations and create followings of like-minded people. Extremist groups have adapted to new technologies to control their communications, allowing them to shape the way in which their messages are seen and understood by a global audience. Hacktivists use similar tactics and sites to gain traction for their movements against those they oppose. The research questions at the center of this project explored the functionality of digital platforms that enable extremist groups and hackers to disseminate their ideologies en masse to a global audience, and how the use of metaphors of war aid in enticing individuals to engage. The platforms were chosen as they facilitated the tracing of communication and interactions between hackers and extremists with those who become participants on those sites. Data collection focused on textual and graphical uploads, tweets, and forum posts on these platforms, as well as the interfaces of the websites through which the groups choose to interact. The data was analyzed using actor-network theory and critical theories of race. The results of this research showed that platforms make possible rapid and widespread dissemination of the beliefs of the hate groups, as well as the circulation of instructions on how to gain traction for their movements. Becoming a part of the networks created by these platforms allows new actors to modify their behaviors to emulate those they are interacting with. Users on the sites shape their identities based on the content they read, as well as the relationships they form with others in their networks. By understanding the way in which the groups use social media platforms to become accessible by their intended audience, it is possible to determine how followers shift from engaging to carrying out orders.

This study offers an empirical insight into terrorists’ use of the Internet. Although criminology has previously been quiet on this topic, behavior‐based studies can aid in understanding the interactions between terrorists and their environments. Using a database of 231 US‐based Islamic State terrorists, four important findings are offered: (1) This cohort utilized the Internet heavily for the purposes of both networking with co‐ideologues and learning about their intended activity. (2) There is little reason to believe that these online interactions are replacing offline ones, as has previously been suggested. Rather, terrorists tend to operate in both domains. (3) Online activity seems to be similar across the sample, regardless of the number of co‐offenders or the sophistication of attack. (4) There is reason to believe that using the Internet may be an impediment to terrorists’ success.