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As the debate on whether Hamas should be designated a terrorist organization intensifies across Europe and North America, policymakers and practitioners seek to identify the core principles that unify the group and its ideology. This paper contributes to this discussion by examining how Hamas uses Twitter to frame its narrative to English-speakers around the world. From March 2015 until November 2019, when its account was suspended from Twitter, Hamas operated an English-language Twitter handle under the name @HamasInfoEn. Using thematic content analysis to explore the first 2,848 tweets sent by Hamas in English—between March 2015 and March 2018—this paper explores the socio-political and religious narratives that lay at the core of Hamas’s online public diplomacy throughout its first three years on Twitter. Since its entrance into politics in 2006, some academics argue that Hamas has increasingly sought to distance itself from acts of terrorism and legitimize its actions as a governing actor, thereby seeking to carve out a place for itself in the international community. This study presents a nuanced understanding of how Hamas represents itself internationally, to better understand where the group is going, and how to best counter its narratives.

This is the first in a series of papers that draws on information from this database. It examines the question of how foreign fighters in Syria receive information about the conflict and who inspires them.

Within a fairly short amount of time, the Islamic State of Iraq and Syria (ISIS) has managed to put large swaths of land in Syria and Iraq under their control. To many observers, the sheer speed at which this “state” was established was dumbfounding. To better understand the roots of this organization and its supporters we present a study using data from Twitter. We start by collecting large amounts of Arabic tweets referring to ISIS and classify them into pro-ISIS and anti-ISIS. This classification turns out to be easily done simply using the name variants used to refer to the organization: the full name and the description as “state” is associated with support, whereas abbreviations usually indicate opposition. We then “go back in time” by analyzing the historic timelines of both users supporting and opposing and look at their pre-ISIS period to gain insights into the antecedents of support. To achieve this, we build a classifier using pre-ISIS data to “predict”, in retrospect, who will support or oppose the group. The key story that emerges is one of frustration with failed Arab Spring revolutions. ISIS supporters largely differ from ISIS opposition in that they refer a lot more to Arab Spring uprisings that failed. We also find temporal patterns in the support and opposition which seems to be linked to major news, such as reported territorial gains, reports on gruesome acts of violence, and reports on airstrikes and foreign intervention.

Lately, the Islamic State of Iraq and Syria (ISIS) has managed to control large parts of Syria and Iraq. To better understand the roots of support for ISIS, we present a study using Twitter data. We collected a large number of Arabic tweets referring to ISIS and classified them as pro-ISIS or anti-ISIS. We then analyzed the historical timelines of both user groups and looked at their pre-ISIS period to gain insights into the antecedents of support. Also, we built a classifier to ‘predict’, in retrospect, who will support or oppose the group. We show that ISIS supporters largely differ from ISIS opposition in that the former referred a lot more to Arab Spring uprisings that failed than the latter.

VOX-Pol Blog Post.

VOX-Pol Blog Post.