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This chapter analyses the Norwegian authorities’ presence on Twitter during the 22 July 2011 terrorist attacks. Twitter activity by two official institutions is analysed in particular, namely, the blood bank at Oslo University Hospital and the Norwegian Police Security Services (PST). Our findings show that the Norwegian authorities were almost completely absent on Twitter during the critical hours of the terrorist attack, and that there was no coordination and synchronisation of communication from the authorities. This official silence allowed the diffusion of speculation and misinformation to take place; these were neither corrected nor addressed, as the analysed PST case shows. In contrast, the blood bank used Twitter to mobilise blood donors to address an acute problem: a shortage of blood to treat casualties. The chapter concludes by offering recommendations to the authorities for future major incidents. Book edited by Harald Hornmoen and Klas Backholm.

The Nigeria-based violent non-state actor Boko Haram is increasingly reported on in the news media in relation to the Islamic State, another, more prominent, violent non-state actor. In particular, these comparisons have been drawn within the context of reports on Boko Haram’s recent improvement in video propaganda quality. While the associations with the Islamic State are often warranted, there are broader social consequences when colonial power relations are brought into play. Borrowing an approach from critical discourse analysis, 16 online English-language news articles were read through a postcolonial lens in order to analyse the structural relations of dominance that arise when discussing African non-state actors. The analysis revealed that among the corpus of articles, nine developed a discourse of mimicry, which serves to deny Boko Haram full agency, relegate them to a silenced subaltern status, and ultimately to diminish the sense of threat posed to the dominant geopolitical security paradigm.

VOX-Pol Blog post.

This revised edition of Bookmarks reflects the end of the coordination of the youth campaign by the Council Europe. The campaign may be officially over, but the education and awareness-raising to counter hate speech and promote human rights values remain an urgent task for young people of all ages.

The work of the Council of Europe for democracy is strongly based on education: education in schools, and education as a lifelong learning process of practising democracy, such as in non-formal learning activities. Human rights education and education for democratic citizenship form an integral part of what we have to secure to make democracy sustainable. Hate speech is one of the most worrying forms of racism and discrimination prevailing across Europe and amplified by the Internet and social media. Hate speech online is the visible tip of the iceberg of intolerance and ethnocentrism. Young people are directly concerned as agents and victims of online abuse of human rights; Europe needs young people to care and look after human rights, the life insurance for democracy.

Bookmarks was originally published to support the No Hate Speech Movement youth campaign of the Council of Europe for human rights online. Bookmarks is useful for educators wanting to address hate speech online from a human rights perspective, both inside and outside the formal education system. The manual is designed for working with learners aged 13 to 18 but the activities can be adapted to other age ranges.

This study profiles 20 recent cases of online jihadists who have made the transition to real-world terrorism along a number of characteristics: age, ethnicity, immigration status, education, religious upbringing, socio-economic class, openness about beliefs, suicidal tendencies, rhetoric focus, location, target, terrorist action, offline and online activity, and social isolation or the presence of an identity crisis. The analysis shows that today, it is much less important how al-Qaida or any other jihadist group expresses its ideology, because any individual may self-radicalize and interpret the jihadist social movement in their own way and carry out terrorist attacks based on this understanding. When the jihadist social movement becomes borderless, the threat presented by the terrorists it inspires is no longer limited by the artificial boundaries of the real world. Counterterrorism officials must recognize this and adopt a long-term strategy for combating this movement.

• In this report, we show how recent terror attacks in the UK have been successfully exploited by anti-Muslim activists over social media, to increase their reach and grow their audiences.
• Monitoring key anti-Muslim social media accounts and their networks, we show how even small events are amplified through an international network of activists.
• We also provide concrete evidence of a leading anti-Muslim activist whose message is hugely amplified by the use of a 100+ strong ‘bot army’.
• The global reach, low price and lack of regulation on social media platforms presents new possibilities for independent, single issue and extremist viewpoints to gain significant audiences.
• We delve into the murky and secretive world of the dark web to explore just what tools are available for manipulating social media and show how easy it is to make use of these tactics even for non-tech savvy users.
• Through testing, we conclude that even cheaply inflating one’s number of followers has an effect on the ability to reach a larger audience.
• We situate these developments in the context of increasing hostility towards Muslims and immigration in the Europe and the US.
• “Trigger events” such as terror attacks, and other events that reflect badly on Muslims and Islam, cause both an increase in anti-Muslim hate on the street and, as we will show, also online.