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VOX-Pol Blog post.

The seven articles in this special issue were selected from those delivered at a series of workshops undertaken by the European Commission H2020-funded Building Resilience Against Violent Extremism (BRaVE) Project in 2020–2021. Understanding polarization and (violent) extremism as distinct, interlinked, phenomena, the collected articles ask how online platforms can be mobilised to disrupt and reframe ideologies underpinning polarising and extremist messaging. To what extent can social media platforms serve as critical resources that contribute to building pro-social resilience? And, how can we build on what has been effective so far in terms of building online resilience, including what else might social media platforms and their users do to enhance what has already been found to be effective?

After a period of self‐regulation, countries around the world began to implement regulations for the removal of terrorist content from tech platforms. However, much of this regulation has been criticised for a variety of reasons, most prominently for concerns of infringing free speech and creating unfair burdens for smaller platforms. In addition to this, regulation is heavily centred around content moderation, however, fails to consider or address the psychosocial risks it poses to human content moderators. This paper argues that where regulation has been heavily criticised yet continues to inspire similar regulation a new regulatory approach is required. The aim of this paper is to undertake an introductory examination of the use of a social regulation approach in three other industries (environmental protection, consumer protection and occupational health and safety) to learn and investigate new regulatory avenues that could be applied to the development of new regulation that seeks to counter terrorist content on tech platforms and is concerned with the safety of content moderators.

Tech platforms have been through several regulatory phases concerning the countering of terrorist content on their platforms: from a lack of regulation, to the government demands of self-regulation, to the present day where regulation has been implemented across the world. Much of this regulation, however, has been heavily criticised. After consideration of these criticisms, and research into regulatory approaches in a range of other industries, this article proposes a responsive regulatory approach to countering online terrorist content. Responsive regulation argues that regulation should be responsive to specific industry structure because different structures are conducive to different degrees and forms of regulation. This article categorizes tech platforms based on different compliance issues: awareness and expertise; capacity; and willingness. It then proposes four regulatory tracks in response, in order to try to mitigate the occurrence of these compliance issues.

Chairman Thompson and Members of the Committee: Today, James Watkins appears for a congressional deposition addressing your Committee’s concern over social media companies’ efforts to address online extremist content. We have prepared this statement in an effort to assist the Committee in understanding how careful and responsible a platform 8chan is. While Mr. Watkins is empathetic to the victims of mass shootings in America, 8chan has never tolerated illegal speech and has a consistent track record of working with law enforcement agencies when appropriate. After the current disruption of service, 8chan has taken steps to improve its ability to identify illegal content and to act more quickly in doing so. To these ends, it hopes to be of continued assistance to law enforcement officers in times of need. Mindful of tragedies America has faced, Mr. Watkins also believes in the exceptional promise of the First Amendment. 8chan is the only platform featuring a full commitment to free speech—a one-of-a-kind discussion board where anonymous users shared tactics about French democracy protests, how to circumvent censorship in repressive countries, and the best way to beat a classic video game. In this hodgepodge of chaotic discussion, down-home recipes are traded, sorrows lifted, and a small minority of users post hateful and ignorant items. As Justice Hugo Black once noted, the “First Amendment provides the only kind of security system that can preserve a free government – one that leaves the way wide open for people to favor, discuss, advocate, or incite causes and doctrines however obnoxious and antagonistic such views may be to the rest of us.” It is with this in mind that Mr. Watkins is proud to host the only platform compatible with the First Amendment.

The purpose of this research is to obtain input from government agencies, elements of the critical infrastructure and cyber space, to determine what level of knowledge on cyber terrorism exists. Furthermore, are there ready reaction plans in place, and is staff-awareness training conducted on a regular basis? This probably won’t prevent or stop an attack of cyber terrorism, and like any other disaster in the IT world, if contingency planning exists, recovery can be quicker and greater mitigation of costs.

Interview questions were distributed to New Zealand government departments and elements that make up the critical infrastructure, to obtain an insight into the current situation. From this and other comparisons, inferences have been drawn to determine that if some of the groups were targeted would the fact that they could be deficient in knowledge on cyber terrorism, make the effect more intense and longer lasting. It has also provided the state of knowledge, the level of planning and the general readiness that currently exists.

In view of these findings recommendations have been made that will ensure there is consistency across all organisations, both government and nongovernment. All organisations, including the government, are reliant on the critical infrastructure and the internet for both operational and domestic survival. It is therefore pertinent that agencies give some consideration to these findings.