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Since the beginning of 2020, while societies and economies around the world have struggled to cope with the realities of the COVID-19 pandemic, cyberspace has given governments, businesses, and general end-users the ability to work, play, and connect in new and innovative ways. With everything from workspaces and classrooms to family gatherings and exercise routines forced online, the Internet has enabled people across the globe to carry on and maintain a sense of normalcy during very abnormal times. However, at the same time, while the world has been focused on the health, economic, political, and social ramifications of the pandemic, terrorist organizations, fringe groups, and extremist communities around the world have become emboldened, finding opportunity to exploit the situation, incite hate, (re)mobilize, and promote their ideologies online in novel ways. These groups—which we loosely classify as malicious nonstate actors for the purposes of this research —have been primarily focused on exploiting and contributing to the diffusion of information during the pandemic for their own strategic gain.

The internet has profoundly changed the way we communicate, including how jihadist groups seek to reach Western audiences with their propaganda strategies. Cases of believed online-radicalization call for a re-evaluation of radicalization processes, previously thought to depend on face-to-face interactions. Based on the Hoffman-Sageman debate on whether top-down or bottom-up processes drive terrorism, this essay explores both social movement and organizational approaches to understand online-radicalization. Do jihadist organizations such as Al-Qaeda and IS act as ‘fishermen’, actively engaging in the radicalization processes of individual recruits, or is radicalization driven by social group dynamics with little organizational involvement? Essentially, the larger question is: What role do organizational structures play for radicalization in times of ‘virtual jihad’? Bottomup radicalization processes are facilitated online, because the conditions for Sageman’s ‘bunch of guys’ are replicated by the characteristics of virtual communication: an echo chamber effect causes frame-alignment through repetition and enables ‘digital natives’ to communicate claims that resonate with other ‘digital natives’. Top-down structures are influential, because organizations continue to employ sophisticated propaganda development, preachers and special recruiters or ‘fishermen’. The article finds evidence for both schools of thought and concludes that the internet facilitates both types of radicalization mechanisms. Only a holistic strategy will be successful in battling online radicalization and must include both targeting direct channels through which the organizations execute control over recruits, and breaking the echo chamber created by social movement dynamics in the virtual world. While countermeasures need to include the provision of alternative social narratives and the utilization of ‘digital natives’ to make counter-messages more effective, organizational structures need to be tackled simultaneously, not only by identifying and arresting preachers and recruiters, but also through stronger internet governance tools and collaboration with social media companies.

VOX-Pol Blog post.

This report highlights the networks, supporters, and the platforms of Islamic State disinformation disseminators, focusing on popular social media platforms as well as encrypted messaging applications. These disinformation networks are creating self-branded media outlets with followers in the tens of thousands, and often with innocuous names like “Global Happenings,” “DRIL” and “Media Center,” to evade moderation and takedowns. These same networks use coded language and a codebook of emojis to spread Islamic State “news” to other networks of supporters, who similarly evade moderation. These ‘alternative news outlets’ are trying to outcompete narratives publicized by government officials as well as independent mainstream media and individual journalists – groups that were also heavily targeted by Islamic State.

This joint report by the Institute for Strategic Dialogue (ISD) and the Combating Terrorism Center (CTC) at West Point offers a preliminary survey and analysis of one of the largest known online repositories of Islamic State materials in order to increase understanding of how violent extremist groups and their supporters manage, preserve, and protect information relevant to their cause. Seemingly managed by sympathizers of the Islamic State, the large cache of digital files, here nicknamed the “Cloud Caliphate,” provides researchers, policymakers, and counterterrorism practitioners additional insights into how and why groups and their adherents maintain archives of such material.
The core analysis breaks into seven different parts. After reviewing the likely origins of the repository, the first section describes its composition, and the second discusses evidence concerning cyber support from other online actors. Sections three through six explore specific folders within the archive, which pertain to matters concerning the Islamic State’s organizational predecessors and a range of notable leaders, ideologues, and scholars. Section seven of the report highlights a real-world case involving the use of the “Cloud Caliphate” archive by an Islamic State supporter. The report concludes with a reflective discussion that notes potential policy considerations for those tasked with confronting the Islamic State’s exploitation of information and communications technologies.

This new investigation from the Institute for Strategic Dialogue (ISD) delves into the inner workings of a pro-ISIS account network on Facebook, providing a case study of the resilient network dynamics, technological loopholes, and cross-platform activity that allowed a web of accounts to survive and flourish for over three months on a platform which purports to be a hostile environment for terrorist actors.