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VOX-Pol Blog post.

The number of programs dedicated to countering violent extremism (CVE) has grown in recent years, yet a fundamental gap remains in the understanding of the effectiveness of such programs. This is particularly the case for CVE campaigns, which are increasingly conducted in the online space. The goal of this report is to help CVE campaign planners better evaluate the impact of online efforts. It reviews prior assessments of online CVE campaigns, provides recommendations for future assessments, and provides a case study of one particular CVE campaign — the Redirect Method. A limited evaluation of the Redirect Method process variables suggests that the implementers are able to use advertisements linking to counterextremist videos to effectively expose individuals searching for violent jihadist or violent far-right content to content that offers alternative narratives. Users clicked on these ads at a rate on par with industry standards. However, as is the case with other CVE evaluations, this partial evaluation did not assess the impact of the video content on user attitudes or behavior. The potentially highly radical nature of the Redirect Method’s target audience makes evaluation of the campaign particularly complicated and therefore might necessitate the recruitment of former extremists to help gauge audience response. Alternatively, it might be advisable to analyze user comments to understand how a subsample of users respond to the content.

The purpose of the study was to contribute to the overall understanding of terrorist organizations’ use of the Internet and to increase researchers’ knowledge of Web site effectiveness. The methodological approach was the evaluation of the perceived credibility of Web sites based on existing criteria derived from information users. The Web sites of four terrorist organizations were assessed: two secular nationalist groups, the People’s Front for the Liberation of Palestine (PFLP) and Liberation Tigers of Tamil Elam (LTTE or Tamil Tigers); and two religious nationalist groups, Hamas and Hezbollah. The findings of this analysis showed differences in perceived credibility factors among terrorist organizations’ Web sites and positive levels of perceived credibility for the Web sites. These findings indicate the potential for positive impressions of the organizations’ Web sites by information users, which would help empower the organizations with the capacity to reach their objectives. By using Web sites, these groups can effectively increase their support base through disseminating information, improving recruiting, and attracting monetary contributions, and can establish themselves as legitimate components of society.

The Oxford Internet Institute’s Ian Brown and MIT’s Josh Cowls co-authored the VOX-Pol report entitled Check the Web: Assessing the Ethics and Politics of Policing the Internet for Extremist Material, which explores the complexities of policing the web for extremist material, and looks into its implications for security, privacy, and human rights. Below, Josh Cowls discusses the report with Bertie Vidgen, the editor of OII’s Policy and Internet Blog. Republished here with permission of the latter.

Recent right-wing extremist terrorists were active in online fringe communities connected to the alt-right movement. Although these are commonly considered as distinctly hateful, racist, and misogynistic, the prevalence of hate speech in these communities has not been comprehensively investigated yet, particularly regarding more implicit and covert forms of hate. This study exploratively investigates the extent, nature, and clusters of different forms of hate speech in political fringe communities on Reddit, 4chan, and 8chan. To do so, a manual quantitative content analysis of user comments (N=6,000) was combined with an automated topic modeling approach. The findings of the study not only show that hate is prevalent in all three communities (24% of comments contained explicit or implicit hate speech), but also provide insights into common types of hate speech expression, targets, and differences between the studied communities.