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This thesis examines the use of social and virtual media by white supremacists, Islamic extremists and the hacktivist groups that surveil and dispute them. Social media platforms are commonly to use share opinions, have conversations and create followings of like-minded people. Extremist groups have adapted to new technologies to control their communications, allowing them to shape the way in which their messages are seen and understood by a global audience. Hacktivists use similar tactics and sites to gain traction for their movements against those they oppose. The research questions at the center of this project explored the functionality of digital platforms that enable extremist groups and hackers to disseminate their ideologies en masse to a global audience, and how the use of metaphors of war aid in enticing individuals to engage. The platforms were chosen as they facilitated the tracing of communication and interactions between hackers and extremists with those who become participants on those sites. Data collection focused on textual and graphical uploads, tweets, and forum posts on these platforms, as well as the interfaces of the websites through which the groups choose to interact. The data was analyzed using actor-network theory and critical theories of race. The results of this research showed that platforms make possible rapid and widespread dissemination of the beliefs of the hate groups, as well as the circulation of instructions on how to gain traction for their movements. Becoming a part of the networks created by these platforms allows new actors to modify their behaviors to emulate those they are interacting with. Users on the sites shape their identities based on the content they read, as well as the relationships they form with others in their networks. By understanding the way in which the groups use social media platforms to become accessible by their intended audience, it is possible to determine how followers shift from engaging to carrying out orders.

VOX-Pol Blog post.

The United States is facing an ongoing threat of political violence due to widespread anti-government sentiment that has proliferated across social media platforms. Most saliently, these violent sentiments manifested in the January 6, 2021, attack on the US Capitol during the certification of the 2020 general election. This research extends prior work on the online mobilisation to offline violence by analysing the text of online discussions leading up to the January 6 attack. We focus this examination on two central questions. First, what are the key themes and topics discussed within and across two social media platforms? Second, how did these themes and topics change over time? Focusing on two far-right anti-government online communities, we explore how support for political violence, disinformation, and electoral outcomes emerge and change over time. Our findings provide insight into possible strategies to counteract misinformation and the temporal trajectory of escalating violent sentiment within and across online communities. Further, this study highlights the importance of collecting data prospectively and demonstrates the value of automated content analysis and text data in understanding anti-government extremist sentiments.

The world’s most dangerous jihadists no longer answer to al Qaeda. The terrorists we should fear most are self-recruited wannabes who find purpose in terror and comrades on the Web. This new generation is even more frightening and unpredictable than its predecessors, but its evolution just may reveal the key to its demise.

Policy Exchange’s new report provides a comprehensive analysis of the
struggle against online jihadist extremism – what we call “the new
Netwar”. This issue is vital to UK national security and there is a
danger that the blood and treasure we are investing in defeating ISIS in
Iraq and Syria will produce little more than a pyrrhic victory unless we
act to defeat the virtual threat. At present, we are certainly not winning
the war online. The spate of terrorist attacks the UK suffered in the first
half of 2017 confirmed that online extremism is a real and present
danger. In each case, online radicalisation played some part in driving
the perpetrators to violence. As a society, we are struggling to grasp the
extent of the challenge and also appropriate ways of responding. It is
clear that the status quo is not working. It is time for a new approach.
Policy Exchange has worked with a team of experts to provide fresh
insight into the debate around online extremism. The report that
follows is divided into three sections:

Recent studies suggest that empathy induced by narrative messages can effectively facilitate persuasion and reduce psychological reactance. Although limited, emerging research on the etiology of radical political behavior has begun to explore the role of narratives in shaping an individual’s beliefs, attitudes, and intentions that culminate in radicalization. The existing studies focus exclusively on the influence of narrative persuasion on an individual, but they overlook the necessity of empathy and that in the absence of empathy, persuasion is not salient. We argue that terrorist organizations are strategic in cultivating empathetic-persuasive messages using audiovisual materials, and disseminating their message within the digital medium. Therefore, in this paper we propose a theoretical model and analytical framework capable of helping us better understand the neurocognitive process of digital radicalization.