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Counter-narratives and campaigns promoting normality, are often highlighted as universal means against online propaganda from militant movements. However, such campaigns are driven by a number of unfortunate assumptions and are difficult to apply in practice.

The internet clearly matters to terrorists, but online content by itself rarely causes people to carry out terrorist attacks. Responses should therefore not be limited to the mass removal of terrorist content from online platforms.

In the domain of computer science, the last years have witnessed the improvement of social network analysis at scale. One of the most challenging aspects of social network analysis is community detection; analysts use a variety of tools to visualise the spontaneous group structure emerging from interactions and friendship relations in multi-million-user networks. This visualisation, combined with influencer detection and automated text analysis tools such as topic detection, enables the analyst to grasp most of the complexity of a social network. This computer-science-oriented study explores three lines of research concerning online extremism. First, about the emerging narratives and the topics that can be found on open platforms. We show that many actors actively use terror-group related terms; most cannot be directly tied to any specific organisation. A second axis concerns the connections between platforms: the information space has no central point as content is shared across platforms. However, the links reveal clusters of locations: we observe a group of Pakistan-India conflict mentions, and a cluster of US alt-right websites, transforming terrorism into a migration problem. The third axis relates to the social media landscape structure. We rely on a combination of document-level topic modelling and graph analysis to detect and explore the social data, visualising the types of groups that are active on the topic. Among the results, we found a small botnet circulating a pro-Daesh pamphlet and a set of grassroot reactions that managed to moderate a controversial pro-Jihadi post on Reddit.

This work analyzes some of the key lessons learned from the use of the Internet by jihadist groups over the last twenty years: 1) Online activism can be a substitute for commitment to armed jihad. 3) Terrorists are “early adopters” of new technologies, to enjoy spaces of impunity. 4) The investigation of terrorist activities on the Internet becomes increasingly difficult as a result of the adoption of measures of self-protection 5). The terrorist message on the Internet has the capacity to transcend the intentions of its creators.

Among the most recent evolutions of jihadi terrorist tactics in the West has been the rise of the virtual entrepreneur. The increased use of social media, often paired with applications that ofer the option of encrypted messaging, has enabled members of groups like the Islamic State to make direct and lasting contact with radicalized Americans. In some cases, these individuals direct terror plots, and in others, they provide encouragement and motivation for attacks. In the United States, there are 14 known cases of terrorist-related activity involving 19 U.S.-based individuals where the involvement of an Islamic State virtual entrepreneur has been documented. This outsourcing of terrorism has been a game changer in Islamic State eforts to attack the West.