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This article contributes to public and policy debates on the value of social media disruption activity with respect to terrorist material. In particular, it explores aggressive account and content takedown, with the aim of accurately measuring this activity and its impacts. The major emphasis of the analysis is the so-called Islamic State (IS) and disruption of their online activity, but a catchall “Other Jihadi” category is also utilized for comparison purposes. Our findings challenge the notion that Twitter remains a conducive space for pro-IS accounts and communities to flourish. However, not all jihadists on Twitter are subject to the same high levels of disruption as IS, and we show that there is differential disruption taking place. IS’s and other jihadists’ online activity was never solely restricted to Twitter; it is just one node in a wider jihadist social media ecology. This is described and some preliminary analysis of disruption trends in this area supplied too.

Many researchers, practitioners, and policy-makers continue to raise questions about the role of the Internet in facilitating violent extremism and terrorism. A surge in research on this issue notwithstanding, relatively few empirically grounded analyses are yet available. This chapter provides researchers with five key suggestions for progressing knowledge on the role of the Internet in facilitating violent extremism and terrorism so that we may be better placed to determine the significance of online content and activity in the latter going forward. These five suggestions relate to (1) collecting primary data across multiple types of populations; (2) making archives of violent extremist online content accessible for use by researchers and on user-friendly platforms; (3) outreaching beyond terrorism studies to become acquainted with, for example, the Internet studies literature and engaging in interdisciplinary research with, for example, computer scientists; (4) including former extremists in research projects, either as study participants or project collaborators; and (5) drawing connections between the on- and offline worlds of violent extremists.

This report treats developments in the violent extremist and terrorist online scene(s) and responses to them in the 13-month period from 1 December 2018 to 31 December 2019. It is divided into two parts: Part I focuses on the online activities of the extreme right, with a particular emphasis on the Christchurch attacks, and Part II on violent online jihadism, particularly the so-called ‘Islamic State’ (hereafter IS). The Conclusion provides a summing-up and identifies issues in this realm that bear watching in 2020. Those familiar with our previous reports will know that the structuring of these was slightly different, with analysis of violent jihadi activity preceding discussion of extreme right online activity in all instances. The March 2019 Christchurch attacks and a series of subsequent attacks in the United States and Germany put extreme right online activity firmly centre stage however, which is reflected in the structuring of the present report.

‘Islamic State’s Online Activity and Responses’ provides a unique examination of Islamic State’s online activity at the peak of its “golden age” between 2014 and 2017 and evaluates some of the principal responses to this phenomenon. Featuring contributions from experts across a range of disciplines, the volume examines a variety of aspects of IS’s online activity, including their strategic objectives, the content and nature of their magazines and videos, and their online targeting of females and depiction of children. It also details and analyses responses to IS’s online activity – from content moderation and account suspensions to informal counter-messaging and disrupting terrorist financing – and explores the possible impact of technological developments, such as decentralised and peer-to-peer networks, going forward. Platforms discussed include dedicated jihadi forums, major social media sites such as Facebook, Twitter, and YouTube, and newer services, including Twister.

‘Islamic State’s Online Activity and Responses’ is essential reading for researchers, students, policymakers, and all those interested in the contemporary challenges posed by online terrorist propaganda and radicalisation. The chapters were originally published as a special issue of Studies in Conflict & Terrorism.

This policy brief traces how Western right-wing extremists have exploited the power of the internet from early dial-up bulletin board systems to contemporary social media and messaging apps. It demonstrates how the extreme right has been quick to adopt a variety of emerging online tools, not only to connect with the like-minded, but to radicalise some audiences while intimidating others, and ultimately to recruit new members, some of whom have engaged in hate crimes and/or terrorism. Highlighted throughout is the fast pace of change of both the internet and its associated platforms and technologies, on the one hand, and the extreme right, on the other, as well as how these have interacted and evolved over time. Underlined too is the persistence, despite these changes, of rightwing extremists’ online presence, which poses challenges for effectively responding to this activity moving forward.

The media and communication strategies of two particular ideologies are focused on herein: right-wing extremists and violent jihadis – albeit an array of others is referred to also (e.g. nationalist-separatists such as the Irish Republican Army (IRA) and violent Islamists such as Hezbollah). Violent jihadists are inspired by Sunni Islamist-Salafism and seek to establish an Islamist society governed by their version of Islamic or Sharia law imposed by violence (Moghadam, 2008). Right-wing extremists may also subscribe to some radical interpretation of religion, but unlike those inspired by radical Islam, many extreme right adherents are not inspired by religious beliefs per se. Instead, what binds these actors is a racially, ethnically, and sexually defined nationalism, which is typically framed in terms of white power and grounded in xenophobic and exclusionary understandings of the perceived threats posed by such groups as non-whites, Jews, Muslims, immigrants, homosexuals, and feminists. Here the state is perceived as an illegitimate power serving the interests of all but the white man and, as such, right-wing extremists are willing to assume both an offensive and defensive stance in the interests of “preserving” their heritage and their “homeland” (Perry & Scrivens, 2016). With regard to the chapter’s structuring, the following sections are ordered chronologically, treating, in turn, early low-tech communication methods or what we term ‘pre-media,’ followed by other relatively low-tech tools, such as print and photocopying. The high-tech tools reviewed are film, radio, and television, followed by the Internet, especially social media.