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What is the EU doing to counter terrorist propaganda online?

The Islamic State, also known as ISIS, has distinguished itself as a pioneer in the use of social media for recruitment. But, while ISIS continues to be one of the most influential terrorist groups in the material world, other extremists are closing the gap in the virtual realm. On Twitter, ISIS’s preferred social platform, American white nationalist movements have seen their followers grow by more than 600% since 2012. Today, they outperform ISIS in nearly every social metric, from follower counts to tweets per day. This study examines and compares the use of Twitter by white nationalists, Nazi sympathizers, and ISIS supporters respectively, providing some preliminary comparisons of how each movement uses the platform.

In June 2014 the organisation known as ‘Islamic State’ (IS) announced the establishment of a 680km Syrian and Iraqi Caliphate. Since this time, it has exercised large scale massacres of Middle Eastern civilians, executed foreign prisoners, and forced dissenters into sexual and economic slavery (Lister, 2014: 17). To sustain its operational strength and acquisition of territory, the organisation replenishes its expendable armed forces by attracting foreign fighters using propaganda via online communications. Around 22,000 foreign fighters are currently estimated to have travelled to Syria and Iraq to fight for IS (Stern, 2015: 68), and this is number likely to increase in the immediate future. It is also increasingly noted that through online media, IS encourages returned foreign fighters and ‘homegrown’ sympathisers in countries outside of Iraq and Syria to execute attacks on civilian populations. The internationalisation of the threat posed by IS became starkly apparent in 2015 following IS-inspired and in some cases IS-directed attacks on countries including Tunisia, Turkey, Lebanon, France and Indonesia.

Support for an extremist entity such as Islamic State (ISIS) somehow manages to survive globally online despite considerable external pressure and may ultimately inspire acts by individuals having no history of extremism, membership in a terrorist faction, or direct links to leadership. Examining longitudinal records of online activity, we uncovered an ecology evolving on a daily time scale that drives online support, and we provide a mathematical theory that describes it. The ecology features self-organized aggregates (ad hoc groups formed via linkage to a Facebook page or analog) that proliferate preceding the onset of recent real-world campaigns and adopt novel adaptive mechanisms to enhance their survival. One of the predictions is that development of large, potentially potent pro-ISIS aggregates can be thwarted by targeting smaller ones.

Facebook est utilise par près de 1.5 milliard de personne autour du monde. Si la majorité d’entre eux l’utilisent bienveillamment, il y en a parmi eux qui utilisent cette plateforme à de mauvaises fins. De ce fait, Facebook a créé un ensemble de conditions et de règlements, les Standards de la communauté, détaillant les contenus publiables et non-publiables sur ce réseau social. Par exemple, Facebook interdit et supprime les propos haineux, définis comme un ‘contenu qui cible des personnes en raison de leur race, leur ethnicité, leur origine nationale, leur religion, leur sexe, leur orientation sexuelle, leur infirmité, ou leur état de santé réel ou supposé’. Alors que Facebook proscrit les propos haineux, il arrive que des contenus désagréables ou perturbants qui n’enfreignent toute fois pas les conditions d’utilisation de Facebook soient publiés.

Pour contrer ce genre de contenu extrémiste ou désagréable, Facebook a publiquement déclaré que la pratique du contre-discours, ainsi que les outils fournis pour son développement, doivent jouer un rôle critique. Selon Facebook, cette méthode n’est pas seulement probablement la plus efficace d’adresser l’extrémisme en ligne, mais a également de meilleures chance d’y succéder à long-terme.

L’utilisation du contre-discours est une réaction participative et couramment employée contre l’extrémisme et le contenu haineux. En effet, les publications Facebook à contenu extrémiste sont souvent reçues avec désaccord et dérision, ainsi qu’avec des contre-campagnes. Il est avantageux de combattre l’extrémisme ainsi puisque cette méthode est plus rapide, plus flexible, responsive et capable de le combattre n’importe où et dans n’importe quelle langue – tout en promouvant le principe d’espaces publiques ouverts à la libre expression. De plus, les formes prises par ce contre-discours sont toutes aussi variées que l’extrémisme auquel elles s’opposent. Elles ne sont pas toujours aussi effectives qu’elles ne pourraient l’être, et il faut également considérer la possibilité que le contre-discourspourrait éventuellement être contre-productif.

The development of information technology has changed the nature of conflicts by creating an additional layer of complexity to traditional battle spaces. Nearly global access to the virtual environment has created numerous opportunities to conduct battles online affecting events in both the physical domain, such as computer systems, and in the cognitive domain of people’s attitudes and beliefs. Recently we have witnessed how both states and non-state actors use hybrid approaches to pursue their political and military aims, skilfully combining military operations with cyber-attacks, diplomatic and/or economic pressure, and information (propaganda) campaigns. Over the past decade, social media has rapidly grown into one of the main channels of communication used today. Virtual communication platforms have become an integral part of warfare strategy. The recent conflicts in Libya, Syria, and Ukraine have demonstrated that social media is widely used to coordinate actions, collect information, and, most importantly, to influence the beliefs and attitudes of target audiences, even mobilise them for action. Given this state of affairs, the NATO Strategic Communications Centre of Excellence (NATO StratCom COE) was tasked with looking into how state and non-state actors leverage social media as a tool for conflict and hybrid warfare strategies. The following topics will be addressed in the report:
• What is the role of social media in hybrid warfare? How is it ‘weaponised’?
• What techniques and tactics do state and non-state actors employ to support their political and military aims using social media? What effects can they achieve?
• What can NATO and its member nations do to identify and counter the malicious use of social media?
We hope that this paper will serve as a comprehensive introduction and useful educational material for anyone interested in understanding the complexity of today’s information environment, and specifically the techniques of influence used in the digital space. The report summarises the conclusions of research commissioned by the StratCom COE—Internet trolling as hybrid warfare tool: the case of Latvia by the Latvian Institute of International Affairs (LIIA) in cooperation with Riga Stradiņš University,1 Social influence in Russia-Ukraine-conflictrelated communication in social media by a team of Polish researchers,2 Network of terror: how Daesh uses adaptive social networks to spread its message by Joseph Shaheen, US State Department Fellow at the StratCom COE, as well as discussions from the seminars and conferences conducted by the COE over the course of 2015.