Online Library

There is an inverse relationship between public access to the Internet and the inability of governments and institutions to control information flow and hence state allegiance, ideology, public opinion, and policy formulation. Increase in public access to the Internet results in an equivalent decrease in government and institutional power. Indeed, after September 11, 2001, Internet traffic statistics show that many millions of Americans have connected to alternative news sources outside the continental United States. The information they consume can be and often is contrary to U.S. government statements and U.S. mainstream media reporting. Recognizing this, terrorists will coordinate their assaults with an adroit use of cyberspace for the purpose of manipulating perceptions, opinion, and the political and socioeconomic direction of many nation-states.

This article provides a case study analysis of social reactions to the murder of Fusilier Lee Rigby in 2013. Informed by empirical data collected by systematic monitoring of social media platforms, the analysis identifies a number of online behaviours with offline effects—labeled the ten “Rs”—that collectively constitute the process of social reaction to the crime. These are defined as: reporting; requesting; responding; recruiting; “risking”; retaliating; rumouring; remembering; reheating; and “resiliencing”. It is argued that the ability to observe these behaviours through the application of qualitative social media analysis has considerable potential. Conceptually, the analysis provides new insight into the complex and chaotic processes of sense-making and meaning attribution that arise in the aftermath of terrorist attacks. It illuminates how patterns of social reaction on social media are nuanced and complicated, with different segments of the public interpreting the same developments very differently. In addition, the findings and the conceptual framework outlined have implications for policy and practice development in terms of establishing a more effective and evidence-based approach to the consequence management of “post-event” conflict dynamics and social reactions.

Public opinion is of critical importance to businesses and governments. It represents the collective opinion and prevalent views about a certain topic, policy, or issue. Extreme public opinion consists of extreme views held by individuals that advocate and spread radical ideas for the purpose of radicalizing others. while the proliferation of social media gives unprecedented reach and visibility and a platform for freely expressing public opinion, social media fora can also be used for spreading extreme views, manipulating public opinions, and radicalizing others. In this work, we leverage data mining and analytics techniques to study extreme public opinion expressed using social medial. A dataset of 259,904 tweets posted between 21/02/2016 and 01/05/2021 was collected in relation to extreme nationalism, hate speech, and supremacy. The collected data was analyzed using a variety to techniques, including sentiment analysis, named entity recognition, social circle analysis, and opinion leaders’ identification, and results related to an American politician and an American right-wing activist were presented. The results obtained are very promising and open the door to the ability to monitor the evolution of extreme views and public opinion online.

VOX-Pol Blog post.

VOX-Pol Blog post.

VOX-Pol Blog post.