Breaking the Building Blocks of Hate: A Case Study of Minecraft Servers
September 18, 2023
The online game Minecraft, owned by Microsoft, has amassed 141 million active users since it was launched in 2011. It is used in school communities, among friend groups and even has been employed by the U.N. Despite its ubiquity as an online space, little has been reported on how hate and harassment manifest in Minecraft, ...
Social media corporations as actors of counter-terrorism
September 18, 2023
This article discusses the role of giant social media corporations Facebook, Google (YouTube), and Twitter in counter-terrorism and countering violent extremisms (CT/CVEs). Based on a qualitative investigation mobilizing corporate communications as well as a collection of interviews with European stakeholders, it argues that these firms have become actors in this policy area of what is ...
Identifying Key Players in Violent Extremist Networks: Using Socio-Semantic Network Analysis as Part of a Program of Content Moderation
September 18, 2023
Some moderation strategies of online content have targeted the individuals believed to be the most influential in the diffusion of such material, while others have focused on censorship of the content itself. Few approaches consider these two aspects simultaneously. The present study addresses this gap by showing how a socio-semantic network analysis can help identify ...
GAFAM and Hate Content Moderation: Deplatforming and Deleting the Alt-right
September 18, 2023
Purpose – This chapter demonstrates the power that Google, Apple, Facebook, Amazon and Microsoft (or the “GAFAM”) exercise over platforms within society, highlights the alt-right’s use of GAFAM sites and services as a platform for hate, and examines GAFAM’s establishment and use of hate content moderation apparatuses to de-platform alt-right users and delete hate content. ...
Tiered Governance and Demonetization: The Shifting Terms of Labor and Compensation in the Platform Economy
September 18, 2023
Social media platforms have profoundly transformed cultural production, in part by restructuring the terms by which culture is distributed and paid for. In this article, we examine the YouTube Partner Program and the controversies around the “demonetization” of videos, to understand these arrangements and what happens when they shift beneath creators’ feet. We use the ...
Countering Extremists on Social Media: Challenges for Strategic Communication and Content Moderation
September 18, 2023
Extremist exploitation of social media platforms is an important regulatory question for civil society, government, and the private sector. Extremists exploit social media for a range of reasons—from spreading hateful narratives and propaganda to financing, recruitment, and sharing operational information. Policy responses to this question fit under two headings, strategic communication and content moderation. At ...