Social Media in Africa: A double-edged sword for security and development
September 18, 2023
There is an on-going debate over the role of online activities in the radicalisation process. However, much of this debate has focused on Western countries, particularly in relation to ISIL’s online influence of homegrown terrorism and of foreign fighter travel to Iraq and Syria. Less is known about patterns of online radicalisation in Africa and ...
Exploring the “Demand Side” of Online Radicalization: Evidence from the Canadian Context
September 18, 2023
We examined whether and how social media play a role in the process of radicalization, and whether and for what purposes extremists use social media after they become radicalized within a sample of fifty-one Canadian extremists. Differences between converts and non-converts in terms of their radicalization process, involvement in terrorism, and social media usage were ...
Victims’ Use of Social Media during and after the Utøya Terror Attack: Fear, Resilience, Sorrow and Solidarity
September 18, 2023
This chapter examines how those directly affected by the terror attack on Utøya in Norway on 22 July 2011 used social media to cope with the trauma. Through interviews with eight survivors and a study of their Facebook walls during the first month after the shooting, the chapter sets out to answer how they tell ...
Blood and Security during the Norway Attacks: Authorities’ Twitter Activity and Silence
September 18, 2023
This chapter analyses the Norwegian authorities’ presence on Twitter during the 22 July 2011 terrorist attacks. Twitter activity by two official institutions is analysed in particular, namely, the blood bank at Oslo University Hospital and the Norwegian Police Security Services (PST). Our findings show that the Norwegian authorities were almost completely absent on Twitter during ...
News Workers’ Reflections on Digital Technology and Social Media after a Terror Event
September 18, 2023
22 July 2011, saw the biggest domestic terror event in Norway since World War II. On this day, a right-wing terrorist placed a bomb in front of the Norwegian government building, where the prime minister had his office at the time. Later, the same perpetrator dressed up as a policeman and tricked his way into ...
What Eye Movements and Facial Expressions Tell Us about User-Friendliness: Testing a Tool for Communicators and Journalists
September 18, 2023
Technical solutions can be important when key communicators take on the task of making sense of social media flows during crises. However, to provide situation awareness during high-stress assignments, usability problems must be identified and corrected. In usability studies, where researchers investigate the user-friendliness of a product, several types of data gathering methods can be ...
Social Media and Situation Awareness during Terrorist Attacks: Recommendations for Crisis Communication
September 18, 2023
This chapter summarises the findings of a case study on social media activity during the 22 July 2011 terrorist attacks in Norway. Based on these findings and on theories and previous research on the role of social media in situation awareness (SA) configuration during crisis situations, the chapter offers seven recommendations for key communicators in ...
Government Responses to Malicious Use of Social Media
September 18, 2023
Since 2016, at least 43 countries around the globe have proposed or implemented regulations specifically designed to tackle different aspects of influence campaigns, including both real and perceived threats of fake news, social media abuse, and election interference. Some governments are in the early stages of designing regulatory measures specifically for digital contexts so they ...
Online discontent: comparing Western European far-right groups on Facebook
September 18, 2023
Far-right groups increasingly use social media to interact with other groups and reach their followers. Social media also enable ‘ordinary’ people to participate in online discussions and shape political discourse. This study compares the networks and discourses of Facebook pages of Western European far-right parties, movements and communities. Network analyses of pages indicate that the ...
The Eglyph Web Crawler: ISIS Content on YouTube
September 18, 2023
From March 8 to June 8, 2018, the Counter Extremism Project (CEP) conducted a study to better understand how ISIS content is being uploaded to YouTube, how long it is staying online, and how many views these videos receive. To accomplish this, CEP conducted a limited search for a small set of just 229 previously-identified ...