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This research employs the concept of social capital to compare the efforts that a range of tech companies have claimed to take to counter polarization and extremism and build resilience on their platforms. The dataset on which our analysis is based is made-up of a purposive sample of official blog posts from three ‘older’ (i.e., Facebook, Twitter, YouTube) and three ‘newer’ (i.e., TikTok, Discord, and Telegram) technology platforms. The selected posts focused on companies’ efforts to make their platform safer, build community resilience, counter violent extremism and/or polarization, or mentioned related topics such as countering hate organizations, radicalization, or misinformation. Revealed were seven themes incorporating, to a greater or lesser extent, the three main types of social capital (i.e., bonding, bridging and linking). These themes were granting user powers, strengthening existing communities, provision of information and education, building community, enhancing user rights, keeping users safe, and building trust and relationships with users. Analysis of these showed that while creation of all three types of social capital was apparent, similar to previous studies, bridging capital dominated here too; while there were some discrepancies between social capital generating activities and their framings on ‘older’ versus ‘newer’ platforms, other factors, including platform size and company values are likely to be equally or more important; and, finally, that companies attempts at generating online social capital can have negative as well as positive impacts with regard to countering polarization and extremism.

The seven articles in this special issue were selected from those delivered at a series of workshops undertaken by the European Commission H2020-funded Building Resilience Against Violent Extremism (BRaVE) Project in 2020–2021. Understanding polarization and (violent) extremism as distinct, interlinked, phenomena, the collected articles ask how online platforms can be mobilised to disrupt and reframe ideologies underpinning polarising and extremist messaging. To what extent can social media platforms serve as critical resources that contribute to building pro-social resilience? And, how can we build on what has been effective so far in terms of building online resilience, including what else might social media platforms and their users do to enhance what has already been found to be effective?

This report treats developments in the violent extremist and terrorist online scene(s) in the 12-month period from 1 December 2020 to 30 November 2021. It accomplishes this by surveying, describing, and integrating the findings of relevant articles and reports produced by academics, thinktanks, civil society, and governmental organisations; high quality media coverage; and the first hand experience and primary research of the authors.
This report treats developments in the violent extremist and terrorist online scene(s) in the 12-month period from 1 December 2020 to 30 November 2021. It accomplishes this by surveying, describing, and integrating the findings of relevant articles and reports produced by academics, thinktanks, civil society, and governmental organisations; high quality media coverage; and the firsthand experience and primary research of the authors.

VOX-Pol Guest Lecture Series, Autumn 2022

Speaker: Prof Maura Conway

Title: Online extremism and terrorism research: Where we’ve been, where we’re going

Outline: As part of the inaugural guest lecture for the 2022 series, Prof Maura Conway discusses “Online extremism and terrorism research: Where we’ve been, where we’re going”. The lecture is preceded by an introduction by VOX-Pol co-ordinator Prof Stuart Macdonald and is followed by a Q&A moderated by Seán Looney.

VOX-Pol Blog post.

This article reflects on two core issues of human subjects’ research ethics and how they play out for online extremism and terrorism researchers. Medical research ethics, on which social science research ethics are based, centers the protection of research subjects, but what of the protection of researchers? Greater attention to researcher safety, including online security and privacy and mental and emotional wellbeing, is called for herein. Researching hostile or dangerous communities does not, on the other hand, exempt us from our responsibilities to protect our research subjects, which is generally ensured via informed consent. This is complicated in data-intensive research settings, especially with the former type of communities, however. Also grappled with in this article therefore are the pros and cons of waived consent and deception and the allied issue of prevention of harm to subjects in online extremism and terrorism research. The best path forward it is argued—besides talking through the diversity of ethical issues arising in online extremism and terrorism research and committing our thinking and decision-making around them to paper to a much greater extent than we have done to-date—may be development of ethics guidelines tailored to our sub-field.