Online Library

VOX-Pol Guest Lecture Series, Autumn 2022

Speaker: Prof Maura Conway

Title: Online extremism and terrorism research: Where we’ve been, where we’re going

Outline: As part of the inaugural guest lecture for the 2022 series, Prof Maura Conway discusses “Online extremism and terrorism research: Where we’ve been, where we’re going”. The lecture is preceded by an introduction by VOX-Pol co-ordinator Prof Stuart Macdonald and is followed by a Q&A moderated by Seán Looney.

VOX-Pol Blog post.

This article describes and discusses a comparative semiotic analysis of online text collected from eight extreme right websites and four violent jihadi groups’ online magazines. The two datasets, which comprise just over 1 million words each, were analyzed using LIWC software. The core issues explored were the shared and different linguistic patterns used among extreme right and violent jihadi extremists and the emotional, cognitive, psychological, and social dimensions of the online textual discourses of each ideological grouping and what function these played in their overall political rhetoric. The findings bring to light some nuanced differences and similarities in the cognitive, social, psychological, and temporal dimensions of language used by each. For example, while both types of ideological text showed the same level of certainty in arguments as a cognitive process, the language depicting social and emotional processes, and religion were used more often by the violent jihadi extremists (VJEs) than the extreme right. The findings also point to the fact that VJEs were more likely than right-wing extremists to discuss the future and promise change as motivational incentives.

This research employs the concept of social capital to compare the efforts that a range of tech companies have claimed to take to counter polarization and extremism and build resilience on their platforms. The dataset on which our analysis is based is made-up of a purposive sample of official blog posts from three ‘older’ (i.e., Facebook, Twitter, YouTube) and three ‘newer’ (i.e., TikTok, Discord, and Telegram) technology platforms. The selected posts focused on companies’ efforts to make their platform safer, build community resilience, counter violent extremism and/or polarization, or mentioned related topics such as countering hate organizations, radicalization, or misinformation. Revealed were seven themes incorporating, to a greater or lesser extent, the three main types of social capital (i.e., bonding, bridging and linking). These themes were granting user powers, strengthening existing communities, provision of information and education, building community, enhancing user rights, keeping users safe, and building trust and relationships with users. Analysis of these showed that while creation of all three types of social capital was apparent, similar to previous studies, bridging capital dominated here too; while there were some discrepancies between social capital generating activities and their framings on ‘older’ versus ‘newer’ platforms, other factors, including platform size and company values are likely to be equally or more important; and, finally, that companies attempts at generating online social capital can have negative as well as positive impacts with regard to countering polarization and extremism.

The seven articles in this special issue were selected from those delivered at a series of workshops undertaken by the European Commission H2020-funded Building Resilience Against Violent Extremism (BRaVE) Project in 2020–2021. Understanding polarization and (violent) extremism as distinct, interlinked, phenomena, the collected articles ask how online platforms can be mobilised to disrupt and reframe ideologies underpinning polarising and extremist messaging. To what extent can social media platforms serve as critical resources that contribute to building pro-social resilience? And, how can we build on what has been effective so far in terms of building online resilience, including what else might social media platforms and their users do to enhance what has already been found to be effective?

Online terrorism has been subject to significant change over the past twenty years. An appreciation of the roles of the Internet in terrorism was, like the Web itself, still nascent at the time of 9/11. An early focus on cyberterrorism was nevertheless, even then, giving way to a realisation that the Internet’s affordances were already altering the extremism and terrorism landscape. Some of the earliest work in this area was on extremist and terrorist websites and their purposes.

Extremist and terrorist websites never really went away, they were just overlooked for a decade by researchers and others due to a not unwarranted narrowing of focus to social media platforms and, latterly, messaging applications and adjacent online spaces.

While there is less reliance on websites by extremists and terrorists than there once was, websites remain an important component of the contemporary online extremist and terrorist ecosystem(s) and could re-emerge more strongly with accelerated disruption of extremist and terrorist content and accounts by social media platforms and adjacent services unless providers further down ‘the tech stack’ take more concerted action.