Chapter
New Technology in the Hands of the New Terrorism
September 18, 2023This chapter examines the technological opportunities of the digital age and the Internet for a multidirectional exchange of Jihadi ideas, ideology, strategy and tactics. Myriads of social networks on the Internet serve as platforms for Jihadi disputes, which shows that the Internet and telecommunication technology of the twenty-first century are of central importance for new ...
Posterboys und Terrorpropaganda
September 18, 2023Mit dem Begriff Cybergrooming wird normalerweise die gezielte Ansprache von meist minderjährigen Personen im Internet zum Zweck der Anbahnung sexueller Kontakte bezeichnet. Die Terrorgruppe ISIS hat eine sehr spezielle Form der Propaganda in Kombination mit persönlicher Ansprache junger Frauen und Mädchen entwickelt, die in Kriegs- und Krisengebiete zwecks Verheiratung gelockt werden sollen. So hat ISIS ...
The Social Structure of Extremist Websites
September 18, 2023In this study, we select the official websites of four known extremist groups and map the networks of hyperlinked websites forming a virtual community around them. The networks are constructed using a custom-built webcrawler (TENE: Terrorism and Extremism Network Extractor) that searches the HTML of a website for all the hyperlinks inserted directing to other ...
What Eye Movements and Facial Expressions Tell Us about User-Friendliness: Testing a Tool for Communicators and Journalists
September 18, 2023Technical solutions can be important when key communicators take on the task of making sense of social media flows during crises. However, to provide situation awareness during high-stress assignments, usability problems must be identified and corrected. In usability studies, where researchers investigate the user-friendliness of a product, several types of data gathering methods can be ...
Social Media and Situation Awareness during Terrorist Attacks: Recommendations for Crisis Communication
September 18, 2023This chapter summarises the findings of a case study on social media activity during the 22 July 2011 terrorist attacks in Norway. Based on these findings and on theories and previous research on the role of social media in situation awareness (SA) configuration during crisis situations, the chapter offers seven recommendations for key communicators in ...
News Workers’ Reflections on Digital Technology and Social Media after a Terror Event
September 18, 202322 July 2011, saw the biggest domestic terror event in Norway since World War II. On this day, a right-wing terrorist placed a bomb in front of the Norwegian government building, where the prime minister had his office at the time. Later, the same perpetrator dressed up as a policeman and tricked his way into ...
Social Media in Management of the Terror Crisis in Norway: Experiences and Lessons Learned
September 18, 2023The chapter addresses the question of how crisis and emergency communicators in the justice (police) and health sector in Norway reflect on their use – or lack of use – of social media during the terror crisis on 22 July 2011. We examine how these communicators in the years following the crisis have developed their ...
Blood and Security during the Norway Attacks: Authorities’ Twitter Activity and Silence
September 18, 2023This chapter analyses the Norwegian authorities’ presence on Twitter during the 22 July 2011 terrorist attacks. Twitter activity by two official institutions is analysed in particular, namely, the blood bank at Oslo University Hospital and the Norwegian Police Security Services (PST). Our findings show that the Norwegian authorities were almost completely absent on Twitter during ...
Victims’ Use of Social Media during and after the Utøya Terror Attack: Fear, Resilience, Sorrow and Solidarity
September 18, 2023This chapter examines how those directly affected by the terror attack on Utøya in Norway on 22 July 2011 used social media to cope with the trauma. Through interviews with eight survivors and a study of their Facebook walls during the first month after the shooting, the chapter sets out to answer how they tell ...
Tweeting Terror: An Analysis of the Norwegian Twitter-sphere during and in the Aftermath of the 22 July 2011 Terrorist Attack
September 18, 2023This chapter analyses the Norwegian Twitter-sphere during and in the aftermath of the terrorist attack in Norway on 22 July 2011. Based on a collection of 2.2 million tweets representing the Twitter-sphere during the period 20 July–28 August 2011, the chapter seeks answers to how the micro-blogging services aided in creating situation awareness (SA) related ...